Citi
Citi
Citi is a global banking and financial services company serving consumers, corporations, governments, and institutions. Its offerings span consumer banking, credit cards, wealth management, corporate banking, and investment banking, supported by operations in more than 100 countries. As a large international finance organization, Citi brings together teams working across banking, financial services, and fintech.

SAP CTE and Fieldglass Business Analyst at Citi

Support SAP Concur Travel and Expense (CTE), Fieldglass, integrations, testing, and procure-to-pay process improvements at Citi. Partner with global stakeholders to deliver enterprise technology solutions.

Description

  • Gather business requirements, design solutions, configure systems, and complete end-to-end validation
  • Partner with Operations teams and business stakeholders
  • Apply AI tools and enablement initiatives to procure-to-pay processes
  • Support techno-functional integrations and complex integration solutions with cross-functional teams
  • Investigate defects and resolve complex technical and business problems
  • Coordinate BRD delivery, testing support, UAT issue resolution, and production migration activities
  • Write complex queries to provide analytical support
  • Organize meetings and prepare agendas and minutes
  • Support the training and recruitment of contract resources
  • Carry out management activities as required

Requirements

  • Bring 4–6 years of experience working with enterprise platforms such as SAP
  • Demonstrate advanced knowledge of SAP Concur Travel and Expense (CTE), Fieldglass, data warehouse platforms, and middleware tools
  • Have experience delivering implementations, enhancements, upgrades, and rollout projects
  • Understand travel and expense processes in depth
  • Have experience with electronic processing and workflow systems
  • Write SQL and PL/SQL queries effectively
  • Understand SAP data models and their integration with other modules
  • Be proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Visio
  • Adapt quickly to new technologies and evolving processes
  • Work independently with limited supervision while contributing effectively in a team environment
  • Demonstrate reliable follow-through, attention to detail, multitasking, leadership, teamwork, interpersonal effectiveness, flexibility, and analytical ability
  • Communicate clearly in writing and verbally
  • Build productive relationships across functions, regions, and management levels
  • Hold a bachelor's or university degree, or possess equivalent experience

Benefits

  • Receive ongoing development opportunities and visibility across a global organization
  • Gain exposure to senior management and multiple business functions
  • Contribute to a range of management activities as needed
  • Work within an equal opportunity employment environment

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