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Brown & Brown Insurance is an independent insurance brokerage and risk management company serving individuals and businesses. Founded in 1939, it provides personal and commercial insurance, employee benefits, and national insurance programs through a network of more than 500 locations. With a workforce of more than 10,000 employees, the company operates across the finance and insurance sectors and emphasizes diversity, inclusion, and belonging in its workplace culture. Brown & Brown Insurance is publicly traded on the New York Stock Exchange under the ticker BRO and has expanded through a disciplined mergers and acquisitions strategy.
Remote Claim Associate - Maryland
Support insurance claims administration for Brown & Brown Insurance in a remote Maryland role. Manage claim data, correspondence, reporting, documentation, and coordination with carriers and insureds.
Description
- Act as the primary contact for administrative and operational claims questions
- Monitor Oxford claim mailboxes, prioritize incoming messages, and route correspondence
- Enter, verify, and maintain information in the claims management system
- Prepare, review, and distribute acknowledgements and routine claims correspondence
- Contribute to internal and external reports, loss runs, and management summaries
- Track and manage communications and records from fronting carriers
- Handle documents through redaction, quality checks, indexing, DocuSign workflow setup, and secure delivery
- Assist claim handlers and coordinate communication among internal teams, external partners, and insureds
Requirements
- Associate or bachelor’s degree preferred, with relevant equivalent experience also considered
- Three to six years of increasing responsibility in claims administration, claims support, or insurance operations
- Solid understanding of insurance claims workflows and terminology
- Hands-on experience with claims management systems
- Excellent written and verbal communication skills
- Advanced organizational and time-management capabilities
- Exceptional attention to detail, accuracy, and data integrity
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- Strong critical-thinking and problem-solving skills
- Experience supporting audits, reporting cycles, or client-facing deliverables preferred
Benefits
- Medical and prescription drug coverage
- Dental coverage
- Vision coverage
- Life insurance
- Disability insurance
- Employee stock purchase plan
- 401(k) plan
- Student loan assistance
- Tuition reimbursement
- Free mental health and enhanced advocacy services
- Paid time off
- Paid holidays
- Preferred partner discounts
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