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Senior Remote Claims Manager
Reserv ClaimsLead Reserv’s multi-line claims teams in an AI-enabled insurance company, with a focus on claims quality, compliance, efficiency, and client reporting.
Open
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Westlake Financial is an automotive finance company focused on helping consumers secure vehicle financing through a nationwide network of dealers. Its services include indirect auto loans, online pre-qualification, account management, payment processing, and free credit score monitoring. Through affiliated offerings, the company also provides secured loan options for customers looking to finance, refinance, or borrow against their vehicle. Westlake Financial supports dealerships with financing programs and digital tools designed to simplify the vehicle-purchasing process.
Remote Automotive Floorplan Territory Manager – Texas
Grow and service Westlake Financial’s dealership financing portfolio across Texas. The role combines dealer sales and relationship management with credit and portfolio risk monitoring.
Description
- Develop sales strategies to win and retain automotive dealership clients.
- Build relationships with dealership owners and decision-makers to understand their financing needs.
- Grow the portfolio by presenting financing solutions and promoting Westlake Flooring Company offerings.
- Research the market to stay competitive and align services with industry trends.
- Oversee automotive floorplan portfolio servicing and maintain strong customer satisfaction.
- Track account performance and address client issues proactively.
- Work with cross-functional teams to improve processes and the customer experience.
- Train and support dealerships on financing solutions and services.
- Monitor dealership conditions and performance.
- Develop and maintain risk assessment models to evaluate dealership creditworthiness.
- Coordinate with internal teams to meet company policies and regulatory requirements.
- Track portfolio performance, including loan balances, dealer performance, and payment trends.
Requirements
- Bilingual in English and Spanish.
- Knowledge of the automotive industry across multiple sectors.
- Strong financial acumen and working knowledge of financial tools and terminology.
- Strong presentation, verbal, and written communication skills.
- Strong interpersonal skills to work with clients, internal teams, and external partners at different organizational levels.
- Strong time management skills and ability to meet deadlines.
- Strong negotiation and collections skills.
- Strong analytical and problem-solving skills.
- Ability to work independently in a remote environment.
- Proficiency in Excel, Word, PowerPoint, Outlook, and Teams.
- Bachelor’s degree in a related field and three years of related experience, or an equivalent combination of education and work experience.
- At least two years of related experience in finance, sales, account management, or collections.
- Willingness to travel more than 75%, including some overnight trips.
- Ability to travel by air and drive.
- Ability to sit and stand for extended periods.
- Valid driver’s license.
Benefits
- Medical, dental, and vision coverage.
- Life insurance and long-term disability plans.
- Flexible Spending Account.
- 401(k) matching.
- Employee Stock Ownership Program at a company valued at $18.2 billion, with company matching.
- Wellness programs.
- Metro Tap Card and Metro-link reimbursement for Los Angeles, California employees only.
- Career path opportunities.
- Discounts on parks, museums, movie tickets, and attractions.
- Annual flu shot.
- Paid vacation days.
- Paid sick days.
- Paid holidays.
- HGym access at the Los Angeles and Dallas offices.
- Rental car discounts.
- Dell Member Purchase Program.
- UKG Wallet.
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