TELUS Digital
TELUS Digital
201 – 500 Employees
ConsultingLogisticsMarketing
TELUS Digital is a digital consultancy that helps global brands develop AI-enabled digital experiences and platforms. Its multidisciplinary teams bring together human-centered design, UX research, software engineering, architecture, data science, generative AI, digital marketing, and product delivery. The company also develops Fuel iX™, an enterprise generative AI engine designed to help organizations move AI initiatives into production. TELUS Digital’s hiring approach emphasizes collaboration, global opportunities, and accessibility.

Principal Consultant, Salesforce Education Cloud Architect

Lead Salesforce Education Cloud transformation programs for higher education institutions. Shape enterprise architecture, migrations, integrations, and implementation roadmaps from strategy through optimization.

Description

  • Lead end-to-end architecture for Education Cloud implementations and digital transformation programs
  • Advise executive leaders, business sponsors, technology teams, and other client stakeholders on strategic decisions
  • Run discovery workshops to clarify institutional goals, business processes, operational constraints, and future-state needs
  • Create scalable solution designs, architecture diagrams, data models, and delivery roadmaps
  • Design solutions across Recruitment and Admissions, Student Success, Advising, Academic Operations, Advancement, Alumni Relations, and Constituent Engagement
  • Establish enterprise data architectures, governance models, security designs, and integration approaches across Salesforce and external platforms
  • Direct migration planning for legacy student information systems and related applications
  • Provide architectural guidance through design reviews, configuration, testing, deployment, and post-launch optimization
  • Partner with technical architects, developers, business analysts, and project managers throughout delivery
  • Advance use of Flow, OmniStudio, Experience Cloud, Data Cloud, and other Education Cloud capabilities
  • Support pre-sales pursuits through estimation, proposal preparation, and client presentations
  • Coach consultants and solution engineers while reinforcing architecture standards, delivery practices, and proven methods

Requirements

  • Bachelor’s degree in computer science, information systems, business, education technology, or a related discipline
  • At least seven years of experience with the Salesforce platform
  • At least three years in a Solution Architect, Technical Architect, Lead Consultant, or comparable leadership position
  • Advanced knowledge of Education Cloud and higher education operating processes
  • Strong command of Education Cloud data architecture, including person accounts, relationships, affiliations, academic structures, and student lifecycle management
  • Track record designing enterprise Salesforce environments with multiple clouds, integrations, and complex migrations
  • Demonstrated ability to build enterprise data models, security architectures, and integration frameworks
  • Strong knowledge of Salesforce capabilities, declarative architecture, Flow, OmniStudio, Experience Cloud, and adjacent technologies
  • Exceptional communication, presentation, stakeholder leadership, and consulting abilities
  • Ability to convert complex business needs into scalable technical designs and strategic roadmaps

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