Palm Lake Care
Palm Lake Care
501 – 1,000 Employees
HealthcareHospitalityWellness
Palm Lake Care is an Australian provider of residential aged care and related wellbeing services, operating multiple care homes in regional communities. Its teams support residents through 24-hour nursing, personalised residential, respite and palliative care, alongside on-site allied health services such as medical, physiotherapy and speech pathology care. The organisation also delivers hospitality, lifestyle and community-focused programs designed to promote resident comfort, connection and engagement.

Part-Time Administration Officer - Little Mountain Onsite

Palm Lake Care is seeking a part-time Administration Officer for its aged care community in Little Mountain, Australia. The role covers reception, rostering, HR administration, invoicing and resident-facing operations.

Description

  • Deliver clerical and reception support to the Service Manager
  • Coordinate staff rosters and arrange timely shift replacements
  • Manage visitor sign-ins and keep records accurate
  • Operate the front desk and respond to general enquiries
  • Assist with HR administration, including onboarding and exit paperwork
  • Support invoicing, banking and other financial administration
  • Organise staff uniform orders
  • Build professional relationships with residents, employees and external stakeholders
  • Protect confidential information and follow workplace policies and procedures
  • Help maintain efficient daily operations within the aged care residence

Requirements

  • Previous administrative experience; aged care experience is desirable
  • Current National Police Clearance
  • Strong administrative capability and careful adherence to internal systems and procedures
  • High computer literacy, including Microsoft Office and rostering software
  • Effective time management with the ability to work independently across competing priorities and deadlines
  • Strong verbal and written communication skills
  • Valid national police check
  • Successful completion of a pre-employment medical assessment

Benefits

  • Competitive compensation
  • Work-life balance supported by a range of available shifts
  • Ongoing workplace and online training designed to support performance and professional development
  • Free 24/7 access to confidential, compassionate support through the Employee Assistance Program
  • Tenure-based rewards to recognise service milestones
  • Palm Lake Care Perks, including complimentary drinks, treats, fruit and snacks for staff
  • Supportive team environment
  • Career development pathways and opportunities across Palm Lake Group
  • Smoke-free workplaces

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