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SBM
SBM operates across the construction and manufacturing sectors, with a focus on building and infrastructure development. Its work includes project management, engineering, and the delivery of construction solutions designed to support complex development projects.

Overnight Janitorial Customer Service Representative - Cincinnati, Ohio

SBM is hiring an onsite Overnight Janitorial Customer Service Representative in Cincinnati, Ohio. The role covers scheduled cleaning, equipment operation, area upkeep, safety reporting, and professional communication with supervisors, coworkers, and customers.

Description

  • Complete janitorial and cleaning responsibilities
  • Carry out every task listed on the daily work schedule
  • Operate motorized cleaning equipment safely and effectively
  • Keep the assigned area clean and properly maintained each day
  • Notify the supervisor about incidents and hazardous conditions
  • Observe all applicable safety rules, policies, and procedures
  • Work collaboratively with other employees on assigned duties
  • Perform repetitive work while maintaining an orderly work area
  • Follow all company protocols, procedures, policies, and workplace rules
  • Accept direction and respond appropriately to supervision
  • Communicate professionally with leads, supervisors, coworkers, managers, and customers
  • Provide coverage when staffing shortages occur
  • Assist the shift lead with outstanding punch-list tasks
  • Wear and use the required personal protective equipment
  • Maintain professional personal appearance and workplace conduct
  • Apply an understanding of customer service and satisfaction
  • Use reporting systems effectively and understand the work environment

Requirements

  • No specific educational credential is required
  • Three to six months of training or relevant experience is preferred
  • An equivalent combination of education and experience may be accepted
  • A valid driver’s license may be required
  • Completion of all required safety and task-training certifications
  • Forklift certification may be required
  • Bilingual communication skills are a plus
  • Ability to read and interpret instructions, procedures, manuals, and related documents
  • Strong verbal and written communication abilities
  • Working knowledge of cleaning methods and equipment
  • Understanding of cleaning-equipment upkeep and care
  • Knowledge of cleaning compounds and chemicals, including their safe and efficient use
  • Ability to lift and move up to 35 pounds
  • Availability for Monday through Friday overnight shifts, with mandatory overtime and weekend work as needed

Benefits

  • Comprehensive benefits packages are available
  • Overtime and weekend work may be required when needed and is mandatory when scheduled

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