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Careers at Crown connects job seekers with opportunities at Crown Equipment Corporation, a manufacturer of material handling equipment serving the logistics, transport, and manufacturing sectors. Hiring spans engineering, manufacturing, information technology, sales, and customer service, with roles suited to people interested in industrial innovation, product quality, and supporting customers throughout the equipment lifecycle. The company’s career offering also highlights professional development and employee well-being.
Operations Manager - Oahu Onsite
Lead Crown Equipment Corporation’s lift-truck sales, rental, service, and parts branch operations on Oahu. Oversee personnel, customer satisfaction, profitability, inventory, and operational performance.
Description
- Direct daily branch operations and business activities
- Establish or evaluate service and parts policies and performance
- Oversee functions supporting service, parts, sales, and rental departments
- Manage personnel across the sales, rental, service, and parts departments
- Track performance against profitability targets while maintaining appropriate utilization and inventory levels
- Work directly with customers to support key accounts, complex transactions, and product, service, and warranty concerns
- Create sales and service strategies
- Collect product and market intelligence and collaborate with the General Manager and corporate teams
- Coordinate and resolve matters related to equipment sales, leasing, service, and parts
- Recruit, hire, train, develop, and advise direct reports
- Recommend compensation adjustments
- Assess training needs and opportunities
- Partner with Human Resources on disciplinary matters
Requirements
- Bachelor’s degree preferred, along with three years of management experience
- Valid driver’s license, safe driving record, and ability to operate lift trucks safely
- High school diploma or equivalent
- Lift-truck industry and territory sales experience preferred
- Strong leadership, communication, time management, judgment, and decision-making abilities
- Experience using Microsoft Office
- Experience in branch operations
- Working knowledge of the company, its products, customers, and suppliers, including how these areas interact
- Previous experience in each department within a branch organization
- Authorized to work legally in the United States
- Candidates with temporary visas or who require current or future work-authorization sponsorship are not eligible for hire
Benefits
- Health, dental, vision, and prescription drug coverage with a company contribution toward each
- Health Savings Accounts and Flexible Spending Accounts
- 401(k) retirement plan with a 100% company match on the first 4% of eligible pay contributed; company matching contributions are fully vested
- Company-paid life and disability insurance
- Optional supplemental term life insurance
- Paid parental leave
- Nine paid holidays
- Paid vacation accrued according to length of service and position
- Paid sick leave
- Birthday pay for non-exempt employees
- Tuition reimbursement of up to $5,250 per calendar year
- Competitive wages
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