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Veranova is a global contract development and manufacturing organization serving pharmaceutical and biotechnology companies. The company develops and manufactures specialist and complex active pharmaceutical ingredients, supporting programs from early development through commercial production. Its expertise spans solid-form and particle engineering, crystallization, spray drying, analytical and process development, highly potent APIs, controlled substances, and specialized modalities including ADC linkers and payloads, PROTACs, peptides, oligonucleotides, and TIDES. Veranova also provides regulatory and quality support alongside lifecycle management for API products.
Onsite IT Support Engineer – West Deptford
Provide onsite IT support for Veranova’s pharmaceutical API development and manufacturing infrastructure in West Deptford. Maintain Azure, VMware, Veeam, end-user systems, networks, and site technology.
United States
New Jersey$80,000 – $95,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredSupport EngineerDescription
- Maintain site infrastructure and ensure it operates to required standards
- Deliver onsite support for availability management and global or regional project implementations
- Configure, deploy, maintain, troubleshoot, and support local, remote, and cloud infrastructure
- Support servers, workstations, laptops, printers, mobile devices, phones, meeting-room equipment, LAN, Wi-Fi, and telecommunications systems
- Diagnose and resolve issues affecting end-user software, shared applications, and operating systems
- Administer Azure environments and portals, including Entra ID, Intune, SharePoint, Teams and Teams Phone, Exchange, and Purview
- Maintain VMware virtualized hypervisor environments
- Maintain Veeam and Datto backup, restoration, and disaster recovery environments
- Carry out onsite hands-and-eyes operations, including backup administration, supervised server restarts, LAN patching, and equipment cabinet management
- Participate in projects that enhance existing BIS services and deliver new BIS services
- Handle other reasonable duties aligned with the employee’s skills and abilities
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related discipline plus 3–5 years of relevant IT experience, or an equivalent combination of education and professional experience
- Experience supporting Windows desktop operating systems
- Experience with Microsoft Azure and Active Directory
- Experience with Veeam Backup and Recovery
- Experience supporting VMware virtual server environments
- Experience with Microsoft Entra ID, Intune, Teams, Teams Phone, Exchange, SharePoint, and iPhone or Android mobile technology
- Working knowledge of how desktop, laptop, server, and printer hardware relates to networks, phones, mobile devices, PC operating systems, databases, and applications
- A recognized IT qualification or substantial IT experience is preferred
- Experience in a pharmaceutical GxP-regulated environment is preferred
- Authorization to work in the United States without additional employer sponsorship is required
Benefits
- Annual incentive bonus program
- Comprehensive health and wellness benefits
- Mental health resources and wellness programs
- Generous paid time off and holiday pay policies
- 401(k) plan with company match
- LinkedIn Learning, workshops, conferences, and mentorship opportunities
- Tuition assistance for undergraduate and graduate degree programs
- Inclusive workplace culture
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