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PACT Solutions
PACT Solutions
11 – 50 Employees
ConsultingEducation
PACT Solutions is a UK-focused digital transformation consultancy serving higher education institutions. The company works with universities and colleges to modernise student records and other student-facing and administrative platforms through strategy, data management, API and event-driven integration, cloud migration preparation, management information and reporting, change management, and delivery support. Its consultants favour adopting sustainable, easier-to-run solutions over heavily customised systems, often working alongside internal teams to strengthen their capability and reduce operational complexity.
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Integration Technical Analyst – Hybrid, United Kingdom

Define APIs, data mappings, interface specifications and integration requirements for digital transformation projects supporting UK higher-education institutions through PACT Solutions.

GBUnited KingdomHybridContractMiddleSeniorEnglish RequiredSupport Engineer

Description

  • Lead workshops and interviews with business subject-matter experts, product owners, system administrators, developers, architects and vendors
  • Elicit and document functional and non-functional requirements for integrations
  • Convert business needs into implementation-ready user stories and measurable acceptance criteria
  • Review existing integrations, technical documentation, system configurations and implementation artefacts
  • Map complete integration flows, including triggers, participating systems, interfaces and processing stages
  • Specify interface requirements across APIs, messaging, queues, files, databases and other integration mechanisms
  • Create detailed source-to-target mappings covering fields, structures, attributes, data types, defaults, transformations, derivations, translations, validation, filtering and selection rules
  • Define event and message behaviour for canonical, ESB and event-driven integration patterns
  • Assess sequencing, dependencies, correlation, idempotency and retry requirements
  • Define business and technical exception scenarios and their handling
  • Specify error handling, reconciliation, retry, dead-letter and quarantine processes
  • Set requirements for logging, monitoring, alerting and operational support
  • Identify security, authentication, authorisation and service-account needs
  • Collaborate with developers and integration engineers to resolve uncertainty and refine specifications
  • Prepare testing by linking requirements and mappings to scenarios and acceptance criteria
  • Support defect triage involving requirements, mappings, transformations or interface behaviour
  • Maintain traceability across requirements, user stories, interface specifications, mappings and delivered functionality
  • Create and maintain integration specifications, epics, features, user stories, diagrams, interface catalogues, API specifications, event and message definitions, mapping specifications, validation rules, exception matrices, recovery requirements, non-functional requirements, security requirements, monitoring requirements and traceability records
  • Develop integration requirements to implementation-ready detail with objective acceptance and testing criteria

Requirements

  • Demonstrated integration analysis experience, beyond general business analysis
  • Experience eliciting requirements from business and technical stakeholders
  • Ability to write detailed user stories with testable acceptance criteria
  • Experience producing source-to-target data mappings
  • Ability to analyse APIs, database structures, messages, files and other integration interfaces
  • Experience defining transformation, translation and validation rules
  • Ability to document business and technical exception scenarios
  • Understanding of both asynchronous and synchronous integration patterns
  • Familiarity with Enterprise Service Bus (ESB), canonical data models and event-driven integration
  • Understanding of publish/subscribe, request/reply, queues, topics, message routing, correlation, retries and dead-letter handling
  • Ability to assess existing implementations as well as greenfield requirements
  • Ability to interpret technical documentation, API definitions, database schemas, configurations and logs
  • Confidence collaborating directly with integration developers, solution architects, infrastructure teams and application specialists
  • Ability to explain technical concepts clearly to business stakeholders and business requirements clearly to technical teams
  • Higher Education experience is highly desirable, particularly with Student Records Systems, timetabling, attendance, VLE/LMS, student portals, identity and access management, admissions and enrolment, module and programme data, student, staff and organisational data, assessment and results, learning analytics, and room or resource management
  • Ideally understand shared Higher Education entities such as students, staff, modules, programmes, academic periods, teaching activities, locations, enrolments and attendance events

Benefits

  • Contract engagement outside IR35

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