Mobile Communications America provides wireless communication and security technology for organizations that depend on reliable, coordinated operations. Its solutions span two-way radios, mobile video, data systems, video surveillance, and integrated security, supporting sectors such as public safety, education, healthcare, and logistics. The company combines communications expertise with service-focused implementation to help teams improve safety, connectivity, and day-to-day efficiency.
Inside Sales Representative – Chapel Hill, NC (Onsite)
Support business customers by qualifying leads, recommending wireless, data, and security solutions, and managing quotes and follow-up. Maintain accurate CRM records while coordinating sales, onboarding, and deployment activities.
Description
- Assess prospective customers’ needs and match them with suitable solutions
- Develop and maintain productive relationships with prospects and customers
- Build product knowledge and explain relevant features and advantages
- Guide businesses toward communication and technology solutions that fit their needs
- Create and deliver quotes with direction from the sales team
- Record customer, quote, and opportunity details accurately in the CRM
- Document sales activity, keep thorough notes, and pursue open opportunities
- Work with internal teams on order fulfillment, onboarding, and deployment coordination
- Promote a strong customer experience through timely, proactive communication
- Stay informed about industry developments, competitors, and market trends
- Achieve defined activity targets for prospecting, lead generation, and outreach
- Travel when needed to meet company or customer requirements
- Perform indoor work and physical tasks such as standing, walking, sitting, reaching, using stairs, and occasionally moving equipment weighing up to 15 pounds
Requirements
- Preferred: 0–2 years of experience in sales, customer service, or sales support
- Familiarity with CRM platforms is advantageous
- NetSuite experience is preferred but not mandatory
- Interest in telecommunications, electronics, or technology products
- B2B sales or customer-facing experience is advantageous
- Comfort with outbound calls to customers and prospects
- Clear and effective written and verbal communication
- Basic to intermediate Microsoft Office skills, including Outlook, Excel, and Word
- Strong attention to detail and the ability to handle competing priorities
- Effective organization and time-management abilities
- Ability and willingness to learn product capabilities and explain their value
- Self-directed, collaborative, and motivated to develop in a sales setting
- Ability to work indoors and satisfy the specified physical requirements
- Willingness to travel as needed for company and customer support
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan
- Paid time off
- Holiday pay
- Education incentives
- Competitive compensation