Alight Solutions
Alight Solutions
Alight Solutions provides benefits administration and HR technology services for large organizations and their employees. Its solutions support health, wealth, leave, and related human capital processes, serving enterprises and more than 30 million people. The company’s work spans benefits-focused products, technology, and corporate functions, with a stated focus on improving health, financial, and work wellbeing. Its hiring context includes opportunities across product and technology teams.

Healthcare Navigation Product Development Analyst

Use data, stakeholder feedback, and Agile delivery practices to improve Alight’s healthcare navigation products.

Description

  • Analyze data to reveal user behavior, product performance, and market trends.
  • Track product metrics, spot trends, and prepare presentations for stakeholders.
  • Work with Product Managers to find user experience improvements based on data and client and user feedback.
  • Collect, document, and refine requirements for new features and enhancements.
  • Turn business needs into requirements, user stories, acceptance criteria, and process documentation.
  • Help refine the backlog by defining, organizing, and prioritizing product enhancements and development work.
  • Take part in Agile ceremonies, including backlog grooming, sprint planning, reviews, and retrospectives.
  • Coordinate with engineering, design, quality assurance, and business teams to clarify requirements and support feature delivery.
  • Assist with feature validation and user acceptance testing.
  • Review feedback to identify potential enhancements and continuous improvement work.
  • Track released features’ adoption and performance, then recommend optimizations.
  • Create reports, presentations, dashboards, requirements documentation, and recommendations for technical and non-technical audiences.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Experience in product analysis, business analysis, data analysis, or a related field.
  • Healthcare or benefits administration experience is preferred.
  • Experience with data analysis tools such as SQL, Python, Google Analytics, Power BI, or similar platforms.
  • Familiarity with product management principles and practices.
  • Experience gathering and documenting business requirements, user stories, process flows, and acceptance criteria.
  • Experience working in an Agile software development environment.
  • Familiarity with Agile work management tools such as Azure DevOps, Jira, or similar platforms.
  • U.S. work authorization that does not require visa sponsorship now or in the future.
  • Successful completion of a background check and any checks required for the position.

Benefits

  • Health, dental, and vision coverage beginning on the first day.
  • Wellbeing programs.
  • Retirement plans with employer contribution matching.
  • Generous time off.
  • Parental leave.
  • Continuing education.
  • Career development opportunities.
  • Flexible work arrangements where possible.
  • Occasional travel to physical office locations may be required.
  • Competitive total rewards package.
  • Eligibility for bonuses and/or incentives depends on role and level.
  • Reasonable accommodations during the hiring process.

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