Customer Support Agent
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Paires is a fintech and B2B SaaS company focused on private capital raising. Its platform connects founders with a curated network of family offices, venture funds, sovereign investors, and private investors, combining AI-driven matching with human capital markets expertise. Paires supports discreet, founder-specific fundraising mandates across sectors including AI, frontier hardware, semiconductors, enterprise software, fintech, health and life sciences, energy, logistics, consumer, and space and defense. The company also helps founders build investor relationships before they need capital and reports representing more than $2 billion in deal volume and facilitating over 3,500 investor introductions.
Head of Content - Remote in the United Kingdom
Lead Paires’ weekly content operation, turning founder and investor interviews into articles, newsletters, social posts, and video. Own the editorial calendar, publishing rhythm, and engagement performance.
Description
- Transform Paires’ source material into weekly articles, social posts, newsletters, and video.
- Produce website articles, founder-voice and company posts for LinkedIn and X, newsletters, and short interview clips.
- Manage the content calendar and determine how each source asset should be developed.
- Write and edit polished content while meeting publication deadlines.
- Collaborate with the brand and design team on the presentation of each asset.
- Maintain the interview library and turn founder and investor conversations into clips, quotes, and stories.
- Own content output and performance by sustaining a weekly cadence and monitoring engagement from founders and investors.
- Report directly to Paires’ two co-founders.
Requirements
- Demonstrated experience running weekly content for a named brand or publication, with work samples and measurable results.
- Strong writing skills in a restrained style, including the ability to turn transcripts into finished articles quickly.
- Ability to edit short-form video independently or provide examples cut from longer recordings.
- A talent for identifying compelling stories in raw material that others might overlook.
- Effective collaboration with designers or brand leads, while incorporating direction on visual style and voice without slowing delivery.
- Daily use of AI tools with sound judgment about when they enhance work and when they could reduce quality.
- Familiarity with founders and venture capital is advantageous but not required.
Benefits
- Fully remote, asynchronous work.
- Several hours of daily overlap with US Eastern Time.
- Direct access to the co-founders.
- An existing library of recorded founder and investor interviews to edit.
- An established video team.
- Paid access to leading AI tools.
- Ownership of the content engine and its ongoing development.
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