GM Financial
GM Financial
5,001 – 10,000 Employees
AutomotiveConsultingLogistics
GM Financial is General Motors’ captive automotive finance company, providing financing and leasing solutions for consumers, dealerships, commercial customers, and fleets. Its services include vehicle financing, lease management, prequalification, account and mobile payment tools, electric vehicle financing, lease-end support, commercial lending, fleet solutions, and investor products. The company brings together automotive, financial services, and business lending expertise across its consumer and commercial operations.

GM Financial Business Automation Analyst, Enterprise Solutions (Hybrid)

Business Automation Analyst supporting GM Financial’s operational transformation through automation, agentic AI, and process redesign. Develops business cases and future-state processes in partnership with business and IT teams.

Description

  • Review existing business processes to uncover opportunities for automation and agentic AI
  • Lead process discovery sessions and create process maps
  • Analyze operational challenges, bottlenecks, and inefficiencies
  • Advise on automation, AI, process improvement, and data-focused solutions
  • Develop business cases and assess potential value for transformation initiatives
  • Work with business partners to rank opportunities and establish future-state processes
  • Collaborate with senior leaders and cross-functional teams to strengthen business operations

Requirements

  • Understanding of automation assessment methods, lifecycle frameworks, and documentation standards
  • Lean Six Sigma Green Belt or Black Belt certification is preferred
  • Certification in Automation Anywhere, Blue Prism, or UiPath is preferred
  • Familiarity with core business functions, policies, and procedures at GM Financial or another auto finance company is a plus
  • Experience using a range of automation and productivity tools
  • Proficiency with low-code technologies and building automation solutions
  • Strong verbal and written communication skills, supported by active listening
  • Proactive relationship builder with business partners
  • Well organized and willing to handle administrative responsibilities
  • Able to apply research, data, and sound judgment to solve problems and make recommendations
  • Demonstrates integrity when managing competing demands and workplace pressures
  • Committed to ongoing professional development
  • Self-directed and able to work effectively within defined parameters and deadlines
  • Adaptable learner with a growth mindset
  • At least 3 years of demonstrated experience as a business analyst or in a comparable role
  • Documented success solving complex problems in an enterprise setting
  • One year of experience supporting automation or other technology initiatives as a business analyst or in a related role is preferred
  • Experience partnering with both business and IT teams to deliver measurable business value is preferred
  • Bachelor’s degree or equivalent practical experience is preferred
  • Must not require visa sponsorship

Benefits

  • 401(k) matching
  • Twelve weeks of fully paid bonding leave for new parents
  • Tuition assistance
  • Training opportunities
  • GM employee vehicle discount
  • Paid time for community service
  • Nine company holidays
  • Eligibility for bonuses

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