Senior Customer Advocate at Boldr, Hybrid in Mexico
Boldr
Boldr is seeking a senior customer advocate to deliver empathetic support across multiple channels, resolve technical issues and escalations, and improve customer experience operations.
Open
Datawords Group helps international brands adapt their content and digital presence for local markets. Founded in 2003, the company combines AI with human expertise across a global team operating through 25 offices and serving 160 countries. Its work spans content translation, audiovisual adaptation, technical integration, SEO, social media, e-commerce, and digital transformation consulting. Datawords Group supports multicultural communication campaigns by connecting global strategies with the language, culture, and digital expectations of each market.
Freelance UX/UI Designer – Remote
Design user journeys and interfaces for complex corporate websites as a freelance UX/UI Designer. Build Figma components and development-ready mockups for 87Seconds.
Description
- Map and structure user journeys
- Design clear, effective screens
- Create and refine reusable components
- Prepare mockups for development handoff
- Contribute to large-scale corporate website projects
- Keep a holistic view of complex digital products
Requirements
- Experience designing corporate websites with extensive page counts, diverse content, and multiple use cases
- Ability to create consistent interfaces with shared components, libraries, and styles
- Confidence designing forms and complex user flows
- Strong proficiency in Figma
- Ability to organize clear, well-structured files for seamless handover
- Ability to balance user experience with visual quality
- Ability to communicate design decisions clearly and simply
- Portfolio featuring corporate websites or comparable UX/UI work
- Availability to begin an initial project immediately
- Freelance daily rate
Benefits
- Freelance collaboration aligned with project requirements and schedules
- Remote collaboration with teams in Brussels, Paris, and Luxembourg
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