TOMRA
TOMRA
TOMRA develops technologies for recycling, sorting, and more efficient resource use. Its products and systems support reverse vending, food sorting, waste and metal recycling, and mining, helping organizations recover materials, reduce food loss, and put discarded resources back into productive use. The company’s work connects food and beverage, logistics, consulting, and resource-intensive industries with practical tools for improving collection, processing, and reuse.

Field Service Engineer – Brittany, France (Remote)

TOMRA is seeking a home-based Field Service Engineer to install, maintain, and troubleshoot optical sorting equipment for food producers across Brittany. The role includes customer training, technical support, and occasional travel elsewhere in France.

Description

  • Install and commission sorting systems at customer locations
  • Carry out equipment maintenance, fault diagnosis, and troubleshooting
  • Train customer operators and maintenance teams
  • Deliver technical guidance and support to customers
  • Act as TOMRA’s trusted technical representative in the field
  • Plan and prepare customer visits from a home office
  • Write service reports and maintain technical documentation
  • Provide remote technical assistance when required
  • Serve customers across Brittany and nearby regions
  • Occasionally assist colleagues and customers in other parts of France

Requirements

  • Technical qualification at BAC+2 level or equivalent in electrotechnics, industrial maintenance, automation, electronics, or a related field
  • Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
  • Fluency in French
  • Ability to communicate effectively in English in technical and professional settings
  • Previous field service, customer-site maintenance, commissioning, installation, or travelling technical support experience is strongly preferred
  • Demonstrated ability to perform preventive maintenance, troubleshooting, and repairs on industrial equipment in customer-facing settings
  • Working knowledge of IT systems, networking fundamentals, and PC configuration
  • Customer-focused approach with the ability to build trusted professional relationships
  • Valid driving licence

Benefits

  • Annual bonus of up to 10%
  • Fully equipped company car with fuel or charging card and reasonable private use
  • Comprehensive family healthcare funded entirely by TOMRA
  • Business travel costs and travel insurance covered by TOMRA
  • Prévoyance plan with salary protection and life insurance
  • 25 days of annual leave plus additional RTT days
  • Current laptop, mobile phone, tools, personal protective equipment, and professional workwear
  • Role-specific training and development through TOMRA Learn
  • Employee Share Purchase Programme
  • Long-Term Service Awards presented every five years
  • Team events and social activities

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