Emerson
Emerson
Emerson is a global technology, software, and engineering company with expertise in automation and advanced industrial solutions. Its work spans manufacturing, consulting, and food and beverage, supporting organizations that aim to operate more safely, efficiently, intelligently, and sustainably. Emerson also emphasizes environmental, social, and governance priorities, alongside diversity, equity, inclusion, community engagement, and STEM initiatives. For professionals exploring opportunities in industrial technology and engineering, the company brings together a broad international workforce focused on solving complex operational challenges.

Engineer I, Technical Support – Emerson Rosemount DP Flow (Hybrid)

Support Emerson’s Rosemount DP Flow automation business through technical order sizing, order-quality reviews, and production redlight resolution. Partner with engineering and sales teams to improve booked-order accuracy and prevent manufacturing issues.

Description

  • Deliver technical sales and application support for Emerson Automation Solutions Rosemount by sizing Rosemount Measurement DP Flow orders and resolving production redlights.
  • Serve as a technical resource for project engineers, project execution leads, inside sales engineers, business administrators, manufacturing engineers, and technical support administrators on product sizing procedures.
  • Audit booked Rosemount product orders for quality and accuracy.
  • Identify and assign redlights on booked orders to help prevent manufacturing redlights.

Requirements

  • Bachelor’s degree in instrumentation, mechanical, chemical, or electrical engineering, or a related engineering discipline.
  • At least 1.5 years of technical support experience involving process automation, control, optimization technologies, and related services.
  • Intermediate to advanced proficiency with Microsoft Office applications, including Outlook and Excel.
  • Intermediate understanding of instrumentation products and engineering principles, particularly process measurement products and applications.
  • Intermediate familiarity with Oracle, Toolkit, Product Advisor, CRM, SSRS, Rosewire, Engineering Assistant 5, and Engineering Assistant 6.
  • Availability to work a night-shift schedule.

Benefits

  • Competitive benefits plans.
  • A range of medical insurance plans.
  • Employee Assistance Program.
  • Employee resource groups.
  • Recognition programs.
  • Flexible time-off plans.
  • Paid parental leave for maternal and paternal leave.
  • Vacation leave.
  • Holiday leave.
  • Mentorship, training, and leadership opportunities.
  • Ongoing career development.
  • Inclusive and collaborative workplace culture.

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