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Franklin Energy
Franklin Energy
1,001 – 5,000 Employees
ConsultingEnergySaaS
Franklin Energy is a clean energy solutions and consulting company serving utilities, state energy offices, contractors, and commercial and industrial organizations. Its work spans energy-efficiency programs, solar photovoltaic systems, battery storage, electric-vehicle charging, electrification, and related design and build services. The company also develops SaaS and digital tools, including NGAGE, Snugg Pro, PRAXIS, NEXUS, and Smart Commerce, supporting program administration, home energy assessments, commercial project workflows, customer engagement, and online commerce. Franklin Energy combines strategic consulting, implementation, software, field operations, and stakeholder collaboration to help clients expand energy programs and track measurable savings, with an emphasis on equitable participation. The company reports serving 3.7 million customers, delivering $38.2 million in low-income incentives, and working with more than 1,900 clients in its 2025 results.
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Energy Auditor I, Hybrid

Conduct virtual energy audits of buildings and identify practical opportunities to reduce energy use. Guide utility customers through efficiency improvements, rebates, and energy-saving equipment.

USUnited StatesCACaliforniaCOColoradoKYKentuckyNVNevadaNCNorth CarolinaOHOhioOROregonSCSouth CarolinaTXTexasWAWashington
$24 – $27 / hour
HybridFull-timeJuniorMiddleEnglish RequiredAuditor

Description

  • Review building information, energy data, customer details, and property images before appointments
  • Assess initial opportunities for energy efficiency and cost savings
  • Provide virtual energy audits to utility customers by phone, text, or video chat
  • Discuss energy use with customers and establish rapport remotely
  • Perform virtual property walk-through assessments
  • Find natural gas and electricity savings opportunities while encouraging behavioral changes
  • Teach end users about energy efficiency practices
  • Explain audit results, available efficiency rebates, and related topics to building owners
  • Guide customers in installing energy-saving products, including lighting, smart thermostats, and water-saving devices
  • Prepare and present audit reports containing energy analyses and efficiency recommendations
  • Recommend improvements to program processes and service delivery
  • Support stronger quality, customer satisfaction, and productivity outcomes
  • Complete and preserve required forms, records, and documentation
  • Observe applicable safety requirements, workplace rules, regulations, and procedures
  • Assist with field operations when needed

Requirements

  • Associate degree or comparable professional experience
  • Background in residential construction, HVAC installation, sales or service, or another energy-efficiency certification or designation
  • Experience or credentials in Advanced Home Energy Professional (HEP), Building Analyst, Envelope Professional, residential building envelope whole-house air leakage control installation, heating and cooling systems, air sealing, or building insulation
  • Ability to clearly communicate audit findings and recommendations during customer interviews
  • BPI Fundamentals certification or higher
  • At least two years of related work experience
  • One to two years in marketing, community organizing, education, customer service, or a related area; virtual experience is preferred
  • Strong spoken and written communication skills
  • Ability to work effectively with customers and colleagues in a virtual setting
  • Solid research and organizational abilities
  • Ability to explain complex subjects to varied audiences online
  • Comfort managing varied responsibilities in a fast-paced workplace
  • Strong technology skills
  • Accurate data entry in tracking systems and databases
  • Detail-focused, organized, self-directed, and capable of prioritizing tasks
  • Proficiency with Microsoft Office, especially Word, Excel, and Outlook
  • Basic knowledge of technical and cost-savings analysis and reporting
  • Basic familiarity with energy modeling software
  • Basic knowledge of energy conservation principles and methods
  • Valid driver's license
  • Availability to travel less than 10% of the time

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan benefits
  • Paid time off
  • Paid holidays
  • Additional employer-sponsored benefits and programs

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