Air Liquide is a global gases, technologies, and services company serving industrial and healthcare customers. With operations in 72 countries and a workforce of 67,800 employees, the company supports more than 4 million customers and patients through solutions built around oxygen, nitrogen, and hydrogen. Its work spans manufacturing, healthcare, energy, digital, and high-technology applications, including initiatives focused on hydrogen, climate action, and the energy transition. Founded in 1902, Air Liquide combines scientific expertise, industrial capabilities, and innovation to develop solutions for today’s needs while preparing for emerging markets and technologies.
D&IT Business Partner, LATAM HHC
Partner with Air Liquide’s LATAM HHC affiliates to guide digital operations and IT service delivery. Align regional technology priorities, governance, projects, and stakeholder needs.
Description
- Serve as the main IT contact for affiliate business leaders across LATAM.
- Learn affiliates’ business strategies, challenges, and objectives.
- Turn business needs into functional IT requirements and prioritize initiatives.
- Work with regional and global IT teams to align affiliate needs with broader IT strategies.
- Find technology opportunities to improve business outcomes and reduce costs.
- Report on IT performance, project progress, and strategic initiatives in D&IT Operations reviews.
- Coordinate IT service delivery against performance measures, SLAs, and business expectations.
- Coordinate GIO and external vendors supporting infrastructure, networks, applications, and user services.
- Deliver IT projects while managing timelines, budgets, and resources.
- Support incident, change, and problem management, along with ongoing service improvement.
- Track IT performance measures and prepare reports for business and IT leaders.
- Keep IT operations aligned with security policies, data protection regulations, and compliance frameworks.
- Manage IT risks, identify vulnerabilities, and oversee mitigation measures.
- Coordinate IT audits and address identified gaps.
- Lead regional IT initiatives and promote consistent, standardized processes across LATAM affiliates.
- Align global IT standards with regional and local needs and contribute to global IT strategy.
Requirements
- Master’s degree in IT, Computer Science, Business, or a related field, or equivalent practical experience.
- Five to 10+ years of experience in project management, business partnering, or service delivery.
- Solid experience in LATAM, ideally around three to five years.
- IT service management (ITSM) experience is a plus.
- Strong understanding of HHC business processes and how IT can support transformation and value creation.
- Excellent interpersonal and communication skills.
- Ability to build alignment and engage stakeholders at every level.
- Experience working with culturally diverse teams across geographically dispersed locations.
- Fluent spoken and written English.
Benefits
- A diverse and inclusive workplace.
- The opportunity to express individual and collective talent.
- An engaging environment in a changing world.