Nestle
Nestle
Nestle is a Swiss multinational food and beverage company with a broad portfolio spanning coffee, bottled water, dairy products, infant nutrition, confectionery, frozen foods, and pet care. Its products reach consumers worldwide through retail and foodservice channels, supported by large-scale manufacturing and supply-chain operations. On a job aggregator, Nestle’s profile is relevant to candidates exploring opportunities across food and beverage, manufacturing, and logistics, as well as work connected to nutrition, health, and wellness initiatives.

Customer Service Broker Assistant

Support returns, documentation, and customer service operations at Nestlé. This hybrid role is based in Ribeirão Preto, Brazil, and focuses on reliable processes and service quality.

Description

  • Support day-to-day operations for the Customer Service Broker team
  • Handle operational tasks for returns and refusals
  • Prepare, update, and review documents
  • Take part in daily team meetings and training
  • Help improve processes and the quality of team deliveries
  • Follow processes accurately and help maintain service quality for the market

Requirements

  • Currently studying for or holding a bachelor's degree in Business Administration, Accounting, Economics, or a related field
  • Basic proficiency in Excel, PowerPoint, and Outlook is required
  • Strong analytical ability and close attention to detail
  • Well organized and disciplined in completing tasks
  • Proactive, with a willingness to keep learning
  • Good interpersonal skills and the ability to work with a team
  • Focused on results and quality delivery
  • Able to manage multiple requests efficiently
  • SAP knowledge is an advantage
  • Supply Chain experience is an advantage
  • Broker operations experience is an advantage

Benefits

  • Work in a diverse and inclusive company
  • Join a company investing in digital transformation and innovation
  • Be part of an organization committed to employee well-being

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