Careers at Crown
Careers at Crown
Careers at Crown connects job seekers with opportunities at Crown Equipment Corporation, a manufacturer of material handling equipment serving the logistics, transport, and manufacturing sectors. Hiring spans engineering, manufacturing, information technology, sales, and customer service, with roles suited to people interested in industrial innovation, product quality, and supporting customers throughout the equipment lifecycle. The company’s career offering also highlights professional development and employee well-being.

Customer Care Representative – Crown Equipment, Maumee, Ohio

Provide customer care support for Crown Equipment, a global lift-truck manufacturer, in an onsite Maumee service operation. Handle calls, technician dispatch, payroll hours, billing, and daily work orders.

Description

  • Handle incoming calls from Crown customers and service technicians
  • Coordinate technician dispatch
  • Record technician payroll hours
  • Process parts and service billing
  • Prepare daily work orders
  • Maintain accurate records and files
  • Support other departments as needed

Requirements

  • Less than two years of relevant experience
  • High school diploma or equivalent qualification
  • Strong telephone communication skills
  • Good communication, organization, math, and computer skills
  • Experience using Microsoft Office
  • Ability to manage multiple tasks
  • Legally authorized to work in the United States
  • Applicants requiring temporary visa sponsorship or future work authorization sponsorship are not eligible for hire

Benefits

  • Health, dental, vision, and prescription drug coverage
  • Flexible benefits plan
  • 401(k) retirement savings plan
  • Life and disability benefits
  • Paid parental leave
  • Paid holidays
  • Paid vacation
  • Tuition reimbursement
  • Benefits package for full-time employees

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