Biffa
Biffa
5,001 – 10,000 Employees
ConsultingHealthcareLogistics
Biffa is a UK waste management company that helps businesses and local authorities prevent, recycle, recover, and manage waste more effectively. Established in 1912, the company supports customers of different sizes while developing practical approaches to resource recovery, emissions reduction, and the circular economy. Its work spans comprehensive waste services and collaboration with organizations addressing major environmental and waste-management challenges.

Contract Manager – 12-Month Fixed-Term Contract | Biffa, Manchester Hybrid

Contract Manager responsible for expanding Biffa’s waste-management services across northwest England. The role covers client relationships, hazardous waste, compliance, safety, account growth and commercial performance.

Description

  • Serve as the main contact for client stakeholders, overseeing contract compliance, service delivery, safety, retention and commercial results
  • Grow accounts through stronger commercial performance, service and equipment upselling, new waste streams and pricing negotiations
  • Prepare monthly reports and management information, including tailored multi-site reporting and portal data administration
  • Deliver site-based waste-minimisation programmes that support strategic goals, cost efficiency, environmental performance and improved waste handling
  • Manage monthly profit and loss for an assigned portfolio of contracts
  • Use sector expertise in health and safety, Duty of Care, resource management and hazardous waste to uncover added-value opportunities
  • Champion safety across client sites by advising and coaching operatives, agency workers and client teams
  • Collaborate with colleagues and client sites on major projects, emergency response and specialist services

Requirements

  • Knowledge of waste management and prior account management experience with a strong operational focus
  • Understanding of lean methodology and the ability to work against clearly defined KPIs
  • Demonstrated success delivering continuous improvement in an operational or service environment
  • Full, current UK driving licence

Benefits

  • Continuing career development, training and coaching
  • Company car or car allowance
  • Generous pension scheme
  • Medical and dental scheme
  • Retail and leisure discounts
  • Holiday and travel discounts
  • Additional benefits available

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