Doxel
Doxel

Doxel develops construction technology that uses artificial intelligence, image recognition, and analytics to make project progress easier to track. Its platform gives owners, project executives, superintendents, and BIM/VDC engineers a shared view of work across complex projects in data centers, manufacturing, and healthcare.

By monitoring progress across more than 80 construction stages, Doxel helps teams identify risks, limit delays, manage budgets, and improve schedule reliability. The software replaces much of the manual effort involved in progress tracking and reporting, giving project leaders more timely information to support delivery and labor productivity decisions.

Construction Client Manager – Virginia Remote | Doxel

Support commercial contractors as they adopt Doxel’s computer vision and AI platform. Create customer value through training, business reviews, site visits, and field support.

Description

  • Serve as a trusted advisor to Doxel’s strategic customers, helping them achieve measurable impact and success
  • Provide product expertise and help advance technology adoption across the construction industry
  • Guide customers with proven practices that improve operational efficiency
  • Lead monthly and quarterly business reviews with executive stakeholders
  • Capture feature requests, verify minor bugs, and route technical issues to engineering leads
  • Collect customer feedback while identifying recurring trends, pain points, and adoption barriers
  • Create best-practice guidance and FAQs for consistent customer support
  • Triage and escalate urgent customer situations
  • Drive broad adoption of the Doxel platform across customer organizations
  • Show customer stakeholders and field teams how Doxel’s products and services deliver value
  • Help customers use Doxel’s data to improve efficiency and ask more effective questions of their teams
  • Visit major commercial construction sites to conduct training and discovery sessions with customer field teams

Requirements

  • At least five years of commercial construction experience in roles such as project engineer, project manager, scheduler, superintendent, or project controls
  • Understanding of the processes and procedures used by general contractors
  • Comfort using modern technology to manage customer relationships and communication
  • Proactive, self-directed approach to work
  • Strong ability and willingness to keep learning new technologies
  • Adaptability across work environments, with the initiative to execute independently
  • Ability to work effectively in ambiguous situations while handling varied responsibilities
  • Willingness to take ownership of challenges wherever they arise
  • Availability for weekly travel of up to 50% to jobsites to build customer rapport and achieve results

Benefits

  • Competitive base salary with an equity package
  • Remote-first culture for most roles
  • Comprehensive medical, dental, and vision insurance
  • Stipend for setting up a home office
  • Monthly cell phone and internet allowance
  • Flexible paid time off, generous company holidays, and unlimited sick days

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