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Abbott
Abbott
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Abbott is a global healthcare company developing technologies and products across diagnostics, medical devices, nutrition, and branded generic medicines. Its portfolio includes FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests, serving patients and healthcare professionals in areas such as diabetes management, infectious disease, and nutrition. Abbott’s work also focuses on expanding access to care, supporting health equity, and addressing challenges including malnutrition and infectious diseases. For professionals exploring healthcare careers, the company offers opportunities to contribute to medical innovation across a broad range of health-related disciplines.
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Clinical Inquiry Specialist – Genetic Counselor | Abbott | Remote

Provide clinical genetic-testing support at Abbott by managing inquiries, interpreting results, and advising laboratories and clients. Contribute to education, marketing, client communication, and special projects within the genetic testing business.

USUnited States
$61,300 – $122,700 / year
RemoteFull-timeJuniorMiddleEnglish RequiredCounselor

Description

  • Manage clinical, technical, and scientific genetic-testing inquiries from internal and external clients.
  • Advise laboratory staff and molecular geneticists on accessioning questions, test-order changes, and results interpretation.
  • Partner with molecular geneticists and other teams to deliver accurate, timely test results.
  • Contribute to marketing collateral, website content, scientific events, industry conferences, and genetic-counselor networking.
  • Create educational resources and support presentations for clients and the public.
  • Complete continuing education needed to retain professional certification.
  • Coordinate the intake and delivery of special projects.
  • Take on specialized responsibilities beyond routine genetic counseling work.
  • Support the training of genetic counseling assistants.
  • Escalate identified problems and issues to the Clinical Inquiry Specialist Manager.
  • Follow Abbott’s mission, values, and Quality Management System policies and procedures.
  • Maintain dependable, regular attendance.
  • Foster inclusion, teamwork, collaboration, and consensus-driven decisions.
  • Work in standard office settings and genetic-testing laboratory areas.
  • Travel locally and overnight for client meetings and conferences.

Requirements

  • Master’s degree in genetic counseling.
  • ABGC or CCGC board certification, or eligibility for certification.
  • Authorization to work in the United States without sponsorship.
  • At least two years of clinical experience in pediatric, prenatal, MFM/NICU, or adult genetics, preferably in cardiology or neurology.
  • Preferred experience with whole-genome and whole-exome testing.
  • Broad and in-depth knowledge of human genetics.
  • Working knowledge of personalized healthcare, clinical genetics, laboratory medicine, and informatics.
  • Ability to explain complex information clearly and appropriately to diverse audiences.
  • Strong interpersonal and customer-service capabilities.
  • Ability to evaluate and solve complex problems.
  • Excellent verbal, nonverbal, and written communication skills.
  • Proven ability to prioritize work and manage multiple tasks.
  • Ability to work the designated schedule.
  • Ability to perform essential duties with or without accommodation.
  • Visual, auditory, and physical capacity to complete laboratory and computer-based work.
  • Ability to stand or sit for up to 50 minutes in each hour.
  • Ability to move throughout the building.
  • Willingness and ability to work in standard office and genetic-testing laboratory areas.

Benefits

  • Continuing education support for maintaining professional certification.
  • Local and overnight travel opportunities for client meetings and conferences.
  • Full-time employment.

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