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Abbott
Abbott
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Abbott is a global healthcare company developing technologies and products across diagnostics, medical devices, nutrition, and branded generic medicines. Its portfolio includes FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests, serving patients and healthcare professionals in areas such as diabetes management, infectious disease, and nutrition. Abbott’s work also focuses on expanding access to care, supporting health equity, and addressing challenges including malnutrition and infectious diseases. For professionals exploring healthcare careers, the company offers opportunities to contribute to medical innovation across a broad range of health-related disciplines.
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Clinical Inquiry Specialist – Genetic Counselor | Abbott Remote

Provide genetic counseling expertise for Abbott’s rare-disease testing, interpreting results and resolving clinical inquiries. Partner with laboratory teams and support education, marketing, and special projects.

USUnited States
$61,300 – $122,700 / year
RemoteFull-timeJuniorMiddleEnglish RequiredCounselor

Description

  • Respond to clinical, technical, and scientific questions about genetic testing from internal and external clients.
  • Advise laboratory staff and molecular geneticists on accessioning issues, test-order changes, and results interpretation.
  • Work with molecular geneticists and cross-functional teams to deliver accurate, timely test results.
  • Support marketing content, website updates, scientific meetings, industry conferences, and professional networking with genetic counselors.
  • Create educational resources and contribute to presentations for clients and the public.
  • Complete continuing education required to maintain professional certification.
  • Coordinate the intake and implementation of special projects.
  • Handle specialized responsibilities beyond standard genetic counselor duties.
  • Help train genetic counseling assistants.
  • Escalate identified problems and issues to the Clinical Inquiry Specialist Manager.
  • Support Abbott’s mission, values, and Quality Management System policies and procedures.

Requirements

  • Master’s degree in genetic counseling.
  • ABGC or CCGC board certification, or eligibility for certification.
  • Authorization to work in the United States without sponsorship.
  • At least two years of clinical experience in pediatric, prenatal, MFM/NICU, or adult cardio/neuro genetics is preferred.
  • Experience with whole-genome and whole-exome testing is preferred.
  • Broad and thorough knowledge of human genetics.
  • General knowledge of personalized healthcare, clinical genetics, laboratory medicine, and informatics.
  • Ability to explain complex information clearly to varied audiences.
  • Strong interpersonal and customer service abilities.
  • Capacity to analyze complex problems.
  • Excellent verbal, nonverbal, and written communication skills.
  • Ability to prioritize work and manage multiple tasks.
  • Ability to follow Quality Management System policies and procedures.
  • Consistent and dependable attendance.
  • Capability to meet visual, hearing, sitting, standing, and building-mobility requirements.
  • Ability to work the designated schedule.
  • Willingness and ability to work in standard office and genetic testing laboratory environments.

Benefits

  • Continuing education support for maintaining professional certification.
  • Some local and overnight travel is required for client meetings and conferences.
  • Abbott is an equal opportunity employer.

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