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Pace® Labs
Pace® Labs
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
Pace® Labs is a nationwide laboratory and professional services network supporting regulated industries through environmental testing, life-sciences contract development and manufacturing, contract research, and central laboratory services. Its work spans air, water, soil, PFAS, Legionella, VOC, metals, and radiochemistry testing; GMP analytical testing and formulation or clinical manufacturing support for pharmaceutical and biopharmaceutical organizations; and medical device testing with regulatory and compliance consulting. Pace® Labs also provides building-science support, instrument and cleanroom services, facility assistance, and emergency response for contamination and outbreak events.
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Client Services Technician I – Peoria, Illinois (Onsite)

Receive, verify, and log environmental samples at Pace Labs’ testing laboratory in Peoria, Illinois. Support sample intake operations while handling customer documentation and laboratory-related conditions.

USUnited StatesILIllinois
$16 / hour
On-siteFull-timeMiddleSeniorEnglish RequiredClient ServicesClient Services Representative

Description

  • Accept incoming sample shipments
  • Open and unload sample coolers
  • Check samples against customer documentation
  • Enter sample information into the company system
  • Support the sample receiving department in an environmental testing laboratory
  • Work across laboratory and office environments
  • Operate in conditions involving chemicals, fumes, gases, strong odors, and other laboratory-related factors

Requirements

  • High school diploma or equivalent qualification
  • Strong customer service abilities
  • Previous experience in customer service, shipping, or warehouse operations is strongly preferred
  • Laboratory or environmental testing experience is preferred but not required
  • Ability to work in laboratory and office environments
  • Ability to stand for extended periods
  • Comfort working around strong odors
  • Ability to wear required personal protective equipment
  • Ability to operate standard office and laboratory equipment
  • Ability to occasionally lift, carry, push, pull, or move up to 20 pounds and frequently handle up to 10 pounds
  • Ability to read printed documents and computer screens
  • Ability to communicate in person and by telephone through hearing and speech

Benefits

  • Medical, dental, and vision coverage
  • 401(k) retirement savings plan with 100% immediate vesting in the employer match
  • Life insurance
  • Disability coverage
  • Voluntary benefits
  • Paid holidays, sick leave, and vacation
  • Health Savings Account (HSA)
  • Wellness program
  • Flexible spending accounts
  • Tuition reimbursement
  • Employee Assistance Program
  • Parental leave
  • Optional legal coverage
  • Identity theft protection
  • Pace-provided required PPE, including a lab coat, safety glasses, and gloves
  • Role-specific training

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