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Horizon Connect @ Wall BCBSNJ
Horizon Connect @ Wall BCBSNJ appears to represent a local program or office associated with Horizon Blue Cross Blue Shield of New Jersey. Its connection is to the healthcare insurance sector, with an apparent focus on local outreach and engagement involving members and healthcare providers in the Wall, New Jersey area. Available public information is limited, so the profile reflects the affiliation indicated by the organization’s name rather than a broader standalone company description.

Business Systems Analyst I - Healthcare Systems

Translate healthcare business needs into technical requirements and solution designs for Horizon BCBSNJ. Lead analysis, testing support, production support, and stakeholder coordination across complex initiatives.

Description

  • Analyze medium- to highly complex issues and projects
  • Coordinate documentation of business needs and process flows
  • Research requirements and conduct stakeholder interviews
  • Participate in requirements elicitation, Joint Application Development (JAD), and Design Thinking sessions
  • Record business requirements using Horizon’s established tools and processes
  • Lead requirements walkthroughs and join grooming sessions with business and IT stakeholders
  • Evaluate solution alternatives with solution architects and application development leads
  • Lead efforts to identify and recommend improvements
  • Validate requirements, secure solution approvals, and maintain traceability
  • Prepare technical documentation and high-level solution designs
  • Collect, document, and consolidate work estimates
  • Support the development of business cases and ROI models
  • Provide systems support during testing and following go-live
  • Create and coordinate project-plan tasks tied to SDLC milestones
  • Prepare and deliver forecasts using standard templates or formats
  • Coordinate affected teams to resolve support tickets on schedule
  • Lead resource teams in aligning technical solutions with business requirements

Requirements

  • Bachelor’s degree, or 12 years of relevant experience in place of a degree
  • Six to eight years of related IT experience, preferably in health insurance
  • Experience playing a key role in major company initiatives, with demonstrated leadership experience
  • Expertise in production support, including issue resolution, bug fixes, application monitoring, dashboard tracking, incident management, troubleshooting, process improvement, and automation
  • Experience with claims-processing systems preferred
  • Knowledge of systems development life cycle and implementation methodologies
  • Working knowledge of structured query languages or analytical techniques
  • Ability to apply structure to loosely defined problems
  • Basic understanding of core business functions
  • Healthcare industry knowledge preferred
  • Strong interpersonal skills with the ability to collaborate with and lead teams
  • Experience executing projects and working in a lead role
  • Ability to manage multiple projects while supporting other team members
  • Excellent verbal and written communication, active listening, rapport-building, and presentation skills
  • Fundamental critical-thinking and problem-solving skills, with the ability to begin mentoring junior BSAs
  • Strong PC skills, including Microsoft Office and Visio
  • Working knowledge of programming, development, and technical architecture
  • Horizon BCBSNJ employees must reside in New Jersey, New York, Pennsylvania, Connecticut, or Delaware

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Retirement plans
  • Generous paid time off
  • Incentive plans
  • Wellness programs
  • Paid volunteer time off
  • Tuition reimbursement

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