Senior AI and Cloud Engineer
CYOS SolutionsBuild secure AI and machine learning platforms and cloud infrastructure for Services Australia. Lead scalable solutions across public cloud, on-premises and hybrid environments.
Open
Founded in 2003, NOVALINK SOLUTIONS LLC provides IT consulting, managed engineering, staff augmentation, and contingent workforce services. The company supports clients across healthcare, consulting, insurance, telecommunications, government, energy, and finance, connecting organizations with engineering and technology expertise for specialized workforce needs. Its work emphasizes service quality and operational efficiency, making NOVALINK relevant to professionals exploring opportunities in consulting and client-focused engineering environments.
Business Intelligence and Tableau Administrator – Hybrid
Support Connecticut child welfare reporting systems as a BI and Tableau Administrator. Manage Tableau Cloud, Azure SQL, Salesforce data pipelines, and MuleSoft integrations.
Description
- Manage Tableau Cloud sites, projects, users, groups, permissions, and security across development, testing, and production environments
- Track platform health, extract refreshes, subscriptions, and scheduled jobs
- Resolve Tableau performance, connectivity, and reporting problems
- Assist report developers, analysts, and business users
- Deploy and advance reports between environments
- Administer and troubleshoot Azure SQL Database environments supporting enterprise reporting
- Examine reporting data problems and validate data accuracy
- Track database connectivity, query performance, and refresh operations
- Help troubleshoot SQL and SOQL issues and improve query performance
- Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database
- Resolve data-loading failures and data-quality problems
- Determine root causes for integration and reporting incidents
- Coordinate with development and integration teams during incident response and deployments
- Support MuleSoft Runtime Fabric environments and integrations connected to reporting platforms
- Participate throughout the SDLC and keep technical documentation current
- Partner with the Salesforce Architect to define effective practices
- Coach and train team members
- Advise management on design and architecture, effort estimates, and resource planning
Requirements
- At least five years of relevant professional experience
- Hands-on experience administering and supporting Tableau Cloud
- Experience working with Salesforce objects, fields, relationships, and design practices
- Experience building or supporting dashboards, enterprise reporting, and analytics platforms
- Strong SQL capability with Azure SQL Database or a comparable relational database
- Experience managing users, including setup, deactivation, roles, profiles, permission sets, and sharing rules
- Strong analytical and problem-solving ability across access management, declarative logic, business requests, environment administration, and backup solutions
- Able to engage Salesforce support and escalate issues when appropriate
- Highly organized, proactive, and able to work independently
- Self-directed and capable of taking work from requirements through implementation
- Advanced abstract reasoning and problem-solving skills
- Strong written and verbal communication
- Experience across the complete SDLC, including creating and maintaining technical documentation
- Able to partner with a Salesforce Architect to define sound practices
- Able to contribute to design and architecture decisions, effort estimates, and resource planning
- Must complete Vendor Qualification, the DCF Child Protection Background Check, and the DCF Non-disclosure Agreement
- Preferred: Experience with Azure Data Factory (ADF)
- Preferred: Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations
- Preferred: Experience with Salesforce data and reporting environments
- Preferred: Experience with Microsoft Azure
- Advanced Microsoft SQL Server experience (7–9 years)
- Proficient Transact-SQL experience (4–6 years)
- Proficient SQL Server Reporting Services (SSRS) experience (4–6 years)
Benefits
- Full-time position of 40 hours per week, Monday through Friday, 8 AM to 5 PM
- Hybrid arrangement with approximately 80% remote work and 20% in-person work
- Mentoring and support for less experienced staff and team members
- Training opportunities for team members
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