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University of Arkansas System
University of Arkansas System
ConsultingEducationHealthcare
The University of Arkansas System is a statewide public university system supporting educational access, research, healthcare, and community service across Arkansas. Established in 1871, it brings together universities, community colleges, and specialized institutions that contribute to the state’s economic, educational, and cultural development. The system’s work spans teaching, discovery, administration, and public engagement, guided in part by its Transformation 2025 strategic plan. Its broad network creates opportunities for people interested in contributing to higher education and the many services its institutions provide.
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Associate Clinical Billing Specialist – Little Rock Hybrid

The Associate Clinical Billing Specialist posts payments, reconciles cash, and resolves refunds and denials for UAMS healthcare accounts. This full-time hybrid position includes on-site training and weekly office attendance.

USUnited StatesHybridFull-timeJuniorMiddleEnglish RequiredBilling Specialist

Description

  • Manage assigned work queues in accordance with applicable policies and procedures
  • Perform cash posting, cash control, credit, and data entry or scanning duties
  • Post payments and adjustments accurately and promptly to patient accounts from multiple sources
  • Review explanations of benefits and assign funds to secondary insurance or patient responsibility
  • Scan and index documentation supporting manually posted payments
  • Investigate payments and adjustments that create credit balances or undistributed funds
  • Balance and monitor daily cash and adjustment postings
  • Reconcile unapplied cash accounts and record denial information
  • Investigate missing payments with payers and clearinghouses
  • Assess insurance and patient account credits to determine when refunds are due
  • Locate credit-balance accounts using reports and work queues
  • Research, process, document, and reconcile refunds
  • Apply patient overpayments to outstanding account balances
  • Review and resolve undistributed payments
  • Follow up on unpaid claims and verify or update patient demographic and insurance data
  • Keep current on payer groups, billing procedures, and applicable regulations
  • Perform patient eligibility checks, verify coverage, and request external records
  • Convert payer denial codes into UAMS standard denial codes
  • Investigate recoupments, interest payments, and miscellaneous payment transactions
  • Claim payments, prepare Records of Deposit, split funds, and reconcile bank reports, electronic funds transfers, insurance checks, personal payments, and point-of-service payments
  • Prepare manual payment-posting batches and confirm that all funds are accounted for and properly allocated
  • Research payment issues and communicate with insurance carriers and other agencies
  • Coordinate workflow and contribute to an effective team environment
  • Complete insurance-carrier training when required
  • Perform additional duties and responsibilities as assigned

Requirements

  • An associate degree in a related field, or a high school diploma or GED combined with two years of healthcare revenue cycle or bookkeeping experience
  • Working familiarity with Microsoft Windows
  • Ability to accurately review, analyze, and interpret payer contract documents to determine reimbursement
  • Ability to evaluate credit balances
  • Basic mathematical proficiency
  • Above-average communication skills
  • Exceptional attention to detail
  • Proof of legal authorization to work in the United States on the first day of employment
  • Completion of pre-employment screening, which may include criminal background, drug, and education verification
  • A bachelor’s degree is preferred

Benefits

  • Medical, dental, and vision plans are available to eligible staff and family members
  • Holiday, vacation, and sick leave
  • Undergraduate education discounts for staff and dependents
  • UAMS retirement contributions matched up to 10%
  • Basic life insurance coverage of up to $50,000
  • Career training and educational opportunities
  • Merchant discounts
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy

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