World Business Lenders, LLC is a finance and fintech company that provides real-estate-secured business loans to small and midsize businesses. As a direct lender, it focuses on companies that may be underserved by traditional financing, offering working capital to support expansion and day-to-day operations. Its work is guided by a management team with experience in financial services and a focus on helping small businesses access funding for sustainable growth.
Application Advocate Analyst (Remote, Turkey)
Own the lifecycle of an internally developed application at World Business Lenders, a real estate-secured business lender. Coordinate requirements, delivery, releases, adoption, operations, and governance.
Description
- Oversee the internally developed application and remain accountable for it throughout its lifecycle.
- Maintain its purpose, roadmap, stakeholders, dependencies, risks, and opportunities for improvement.
- Gather and document user needs, business rules, requirements, and acceptance criteria.
- Manage the backlog and recommend priorities by value, urgency, risk, effort, and company objectives.
- Secure business-sponsor approval for significant requirements and policy decisions.
- Coordinate developers, users, vendors, and other contributors.
- Track scope, milestones, dependencies, risks, and decisions.
- Report progress and escalate delays, conflicts, and resource needs.
- Coordinate testing and business acceptance.
- Ensure documentation, training, support, security, and operational preparations are complete.
- Advise on release readiness and monitor issues after launch.
- Coordinate communications, training, and user support.
- Track usage, feedback, and progress toward intended business outcomes.
- Identify and address gaps in user adoption or application performance.
- Monitor performance, incidents, support requests, defects, and recurring problems.
- Recommend priorities for maintenance, technical debt, and enhancements.
- Keep application, support, continuity, and recovery documentation up to date.
- Coordinate security, legal, compliance, audit, and internal-control reviews.
- Track risks, vulnerabilities, findings, and remediation commitments.
- Report on application health, delivery, adoption, business value, and outstanding issues.
Requirements
- Bachelor’s degree in information technology, information systems, computer science, business administration, or a related field.
- Available to work Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time.
- Stable internet connection and a professional remote-work setup.
- Submit a résumé in English for consideration.
Benefits
- Paid time off (PTO).
- Fully remote work environment.