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MUFG
MUFG
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MUFG is a global financial services group operating across banking, finance, and fintech. Its teams support clients through corporate and investment banking, transaction banking, and working capital solutions, combining international reach with tailored financial expertise. MUFG also works in sustainable finance, including financing clean energy projects, and builds long-term relationships with clients and communities through trusted, practical financial strategies.
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ACH Operations Governance, Oversight and Reporting Analyst - Tempe, AZ (Hybrid)

MUFG seeks an ACH operations governance analyst in Tempe to test controls, assess operational risk, and report findings. The role coordinates remediation, audit support, and strategic initiatives across regulated banking operations.

USUnited StatesAZArizonaFLFlorida
$71,000 – $88,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredBusiness Intelligence Analyst
SQLTableau

Description

  • Build and maintain knowledge of assigned processes, risks, controls, systems, handoffs, and supporting evidence
  • Assess and challenge control designs for clear objectives, risk alignment, and execution requirements
  • Lead process walkthroughs with control owners and relevant stakeholders
  • Create risk-based control test plans and testing scripts
  • Conduct control tests using inquiry, inspection, observation, and reperformance
  • Assess control evidence and record testing conclusions
  • Detect control gaps, testing exceptions, execution failures, and emerging risks
  • Work with process and control owners to develop remediation plans and corrective actions
  • Support front-line controls, self-assurance, BPM, RCSA, control reviews, and independent risk, compliance, regulatory, and audit activities
  • Coordinate testing logistics, including scheduling, document collection, sample support, evidence follow-up, review, and challenge
  • Draft reports detailing objectives, scope, procedures, evidence, findings, conclusions, and recommended actions
  • Track and communicate issues, test outcomes, remediation progress, metrics, and emerging concerns
  • Research and analyze operational effectiveness, processes, risks, controls, stakeholders, market trends, and strategic priorities
  • Present findings, risks, projections, and recommended actions to management and senior executives
  • Plan, coordinate, implement, monitor, and report on strategic initiatives, control improvements, remediation plans, and projects
  • Partner with strategy, operations, risk, controls, audit, compliance, technology, and other stakeholders
  • Contribute to long-term organizational strategy, departmental objectives, processes, and resource priorities

Requirements

  • Background in risk and control, internal audit, compliance, quality assurance, operational risk, strategic planning, or business analysis
  • Experience interpreting business processes and converting process risks into clearly defined controls
  • Experience evaluating control design, including objectives, risk alignment, ownership, frequency, evidence, precision, and dependencies
  • Experience creating and performing control tests, including test plans, scripts, sampling, walkthroughs, evidence reviews, and operating effectiveness assessments
  • Ability to identify control gaps, design weaknesses, execution failures, and opportunities to improve preventive and detective controls
  • Experience documenting test results and communicating findings to process and control owners
  • Experience supporting RCSA, BPM, self-assurance, control reviews, issue management, audits, compliance reviews, and regulatory examinations
  • Experience with process documentation, risk and control assessments, remediation tracking, risk reporting, metrics, and scorecards
  • Ability to carry work streams from initiation through completion with limited supervision or incomplete information
  • Strong knowledge of internal controls, control objectives, control design and execution, and design versus operating effectiveness
  • Knowledge of testing methodologies, walkthroughs, inquiry, inspection, observation, reperformance, sampling, evidence assessment, and exception analysis
  • Strong understanding of financial institution processes, products, operational risk, issue management, audit, compliance, and regulatory expectations
  • Knowledge of BPM, RCSA, risk assessments, control inventories, control libraries, key controls, compensating controls, and control rationalization
  • Knowledge of risk metrics, control performance indicators, reporting, scorecards, data quality, data governance, reconciliations, and review and approval processes
  • Strong research, analytical, organizational, planning, project management, and conceptual abilities
  • Familiarity with IBM OpenPages, Tableau, SQL, Microsoft Access, SharePoint, Teams, and Project
  • Knowledge of OCC and Federal Reserve expectations and frameworks, including FFIEC, COSO, COBIT, NIST 800-53, and ITIL
  • Excellent written and verbal communication, presentation, stakeholder management, and influencing capabilities
  • Degree or equivalent work experience is equally acceptable

Benefits

  • Discretionary performance bonuses and/or incentive compensation
  • Comprehensive health and wellness coverage
  • Retirement plan options
  • Educational assistance and training programs
  • Income replacement for eligible employees with disabilities
  • Paid maternity and parental bonding leave
  • Paid vacation, sick leave, and holidays

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