Sinch
Sinch
Sinch व्यवसायों और संचार प्रदाताओं के लिए संचार सॉफ़्टवेयर और बुनियादी ढाँचा उपलब्ध कराता है। इसका CPaaS प्लेटफ़ॉर्म मैसेजिंग, वॉइस, ईमेल, पहचान सत्यापन और संवादात्मक AI के लिए डेवलपर-केंद्रित API और एप्लिकेशन को नेटवर्क कनेक्टिविटी और टेलीकॉम सेवाओं के साथ जोड़ता है। संगठन SMS, RCS, WhatsApp, ईमेल और वॉइस सहित विभिन्न चैनलों पर मार्केटिंग अभियानों, सूचनाओं, अलर्ट, ग्राहक सहायता और सत्यापन प्रक्रियाओं को संचालित करने के लिए Sinch का उपयोग करते हैं। कंपनी का प्लेटफ़ॉर्म विस्तार योग्य संचार बुनियादी ढाँचे और व्यापक ऑपरेटर कनेक्टिविटी पर आधारित है।

Senior Software Engineer, Conversational AI Platform (Madrid Hybrid)

Build scalable backend services for Sinch’s conversational AI platform, supporting real-time text and voice interactions. Work across distributed systems, integrations, and cloud infrastructure.

विवरण

  • Build backend services for Chatlayer’s text and voice channels, including WebSocket servers and real-time communication infrastructure.
  • Develop platform integrations and application-integration frameworks.
  • Help modernize the architecture by removing legacy dependencies and creating modular, vendor-agnostic systems.
  • Contribute to technical decisions involving SinchID, MongoDB Atlas, Kafka, Temporal, and emerging platform capabilities.
  • Lead code reviews, technical discussions, and knowledge-sharing sessions.
  • Mentor engineers, seek mentorship, and help strengthen the engineering culture.
  • Support production systems through on-call rotations and incident response.
  • Expand test coverage, reduce technical debt, and improve operational processes.

आवश्यकताएँ

  • At least five years of professional software engineering experience.
  • Strong proficiency with Node.js and TypeScript, Go, or both.
  • Experience developing real-time systems, including WebSocket or event-driven architectures.
  • Hands-on experience with complex cloud infrastructure, preferably GCP and/or AWS.
  • Experience with microservices and distributed systems, including state management across replicas using technologies such as ETCD or Redis.
  • Working knowledge of MongoDB or a comparable document database.
  • Experience building and maintaining RESTful APIs and event-driven architectures, preferably with Kafka.
  • Strong system design fundamentals, including scalability, latency, failover, and architectural trade-offs.
  • Excellent communication skills and confidence working with distributed, cross-functional teams.
  • English is the corporate language, and applications must be submitted in English.
  • Preferred: experience with conversational AI, chatbot or voicebot platforms, or NLP/NLU pipelines.
  • Preferred: experience using Docker and Kubernetes.
  • Preferred: familiarity with OAuth/OIDC identity management systems.
  • Preferred: previous experience in a CPaaS, scale-up, or fast-growth product company.

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