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Operations Manager, Fiber Networks
Manage operations across Bulk Infrastructure’s fiber network and telehousing assets, with responsibility for NOC incidents, vendors, customer support, and operational needs for new builds.
विवरण
- Develop and maintain Bulk’s fiber infrastructure, telehousing facilities, and support systems.
- Improve maintenance plans, operating procedures, testing regimes, and risk controls for fiber and telehousing assets.
- Maintain accurate asset data, documentation, and lifecycle records.
- Specify requirements and manage procurement and vendors for technical and operational equipment and services.
- Provide direct operational support, including for critical equipment and events.
- Lead fault incident management with the NOC through resolution.
- Keep customers informed throughout troubleshooting with clear, proactive communication.
- Support technical assessments in customer discussions.
- Deliver customer commitments and commissioning requirements.
- Include operational needs in engineering reviews, network planning, and new-build projects.
- Report to the SVP of Fiber Networks as part of the Fiber Networks Team.
आवश्यकताएँ
- At least five years of relevant professional experience in telecommunications.
- Higher education in engineering.
- Technical knowledge to understand, question, and challenge telecom infrastructure operations.
- A structured, process-oriented approach to procedures, documentation, and operational discipline.
- Strong problem-solving and collaboration skills with internal and external stakeholders.
- Fluent Norwegian and English, with excellent communication skills in both.
- Hands-on experience with fiber infrastructure, transmission technologies, and support systems is preferred.
- Experience in or close collaboration with a Network Operations Center is preferred.
- Experience developing maintenance plans, operating procedures, and testing regimes for optical fiber systems and telehousing is preferred.
- A CV and cover letter are required.
- All hires are subject to background checks.
- Security clearance and a police certificate of conduct may be required.
लाभ
- Comprehensive insurance and an annual health check.
- Extra time off over Easter and Christmas.
- Monthly contributions toward home internet and sustainable commuting.
- Annual wellness allowance for an active lifestyle.
- Fully paid parental leave.
- A dynamic, growth-oriented workplace with a strong focus on sustainability.
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