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LTSS Service Care Coordinator
Coordinate long-term services and supports for Illinois members by assessing their needs and developing care plans. Connect older adults and people with physical disabilities with providers and community resources, and help families understand available services.
विवरण
- Coordinate comprehensive care management for members receiving long-term care.
- Create or help develop individualized service plans.
- Explain available services and benefits to members and their families or caregivers.
- Assess member needs and available resources, then recommend or arrange care plans.
- Connect members with long-term care providers, specialists, and community resources.
- Coordinate communication among members, families or caregivers, and care teams.
- Help members access support for employment, housing, self-direction, independent living, justice-related needs, and foster care.
- Track care plans, member status, and outcomes, and recommend changes when needed.
- Work with long-term care providers and partner organizations.
- Maintain member records and document care management activities to meet regulatory requirements.
- Visit members in person and collaborate with providers and community resources.
- Explain procedures, provider guidance, service options, referrals, and healthcare benefits.
- Share feedback with leaders to support care quality and cost-effective services.
- Complete other assigned duties.
आवश्यकताएँ
- Bachelor’s degree and one year of related experience.
- For Illinois Plan candidates serving physically disabled or elderly members, one of the following: an Illinois RN license; a bachelor’s or master’s degree in a human services-related field; or an LPN license plus one year of experience conducting comprehensive assessments and providing formal services for older adults.
- Availability for the stated schedules: Monday through Friday, 8 a.m.–5 p.m. CT during initial training and 8 a.m.–4:30 p.m. CT afterward.
- Ability to travel to members’ homes; travel is 75%.
- Case management, advocacy, or experience with home visits or community travel is preferred.
- Follow all applicable policies and standards.
लाभ
- Competitive pay
- Health insurance
- 401(k) plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off and holidays
- Flexible work arrangements, including remote, hybrid, field, or office schedules
- Additional incentives may be included in total compensation
- Equal opportunity employment
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