OpenLoop
OpenLoop
OpenLoop एक टेलीहेल्थ प्रौद्योगिकी और प्रबंधित सेवाओं वाली कंपनी है, जो संगठनों को अपने ब्रांड के तहत वर्चुअल केयर कार्यक्रम बनाने और संचालित करने में मदद करती है। इसका प्लेटफ़ॉर्म शेड्यूलिंग, बुकिंग, भुगतान और EHR तथा API इंटीग्रेशन जैसे मुख्य कार्यप्रवाहों का समर्थन करता है, जबकि इसकी परिचालन सेवाओं में चिकित्सक नियुक्ति, क्रेडेंशियलिंग, भुगतानकर्ता कवरेज, राजस्व चक्र प्रबंधन, नियामक सहायता और मरीज सहायता शामिल हैं। OpenLoop स्वास्थ्य योजनाओं, अस्पतालों और स्वास्थ्य प्रणालियों, खुदरा विक्रेताओं, नियोक्ताओं और डिजिटल हेल्थ कंपनियों के साथ काम करती है। यह AI-सक्षम परिचालन को देशव्यापी चिकित्सक नेटवर्क और Medicare तथा Medicaid सहित कवरेज के साथ जोड़ती है। इसकी भर्ती का दायरा स्केलेबल वर्चुअल स्वास्थ्य सेवाओं के विकास, वितरण और सहायता के लिए आवश्यक टीमों तक फैला हुआ है।

Director of Cloud Engineering

Lead AWS cloud strategy, infrastructure, security, reliability, and cost optimization. Build the engineering organization that supports OpenLoop’s nationwide telehealth platform.

विवरण

  • Set the multi-year roadmap for OpenLoop’s AWS cloud platform, covering account structure, networking, compute, data, and disaster recovery.
  • Make final decisions on platform standards and technology trade-offs.
  • Hire, develop, and lead cloud and infrastructure engineers and managers.
  • Set team expectations, develop technical leaders, and foster ownership and operational rigor.
  • Advance infrastructure as code, CI/CD, and self-service tooling with Terraform or an equivalent tool.
  • Work with Security and Compliance to build HIPAA, SOC 2, and HITRUST controls into the platform.
  • Establish practices for identity and access, encryption, logging, audit readiness, and vulnerability management.
  • Set SLOs, monitoring, and incident response standards with SRE.
  • Oversee capacity planning, resilience, and backup and recovery for systems that support patient care.
  • Manage cloud spend visibility and optimization, including forecasting, tagging, and accountability.
  • Explain infrastructure constraints and options clearly to Product, Engineering, Security, and Finance leaders.
  • Support platform needs across OpenLoop and its subsidiaries.

आवश्यकताएँ

  • Bring 10 or more years of experience in infrastructure, cloud, or platform engineering.
  • Have at least four years leading engineering teams; experience leading managers of managers is preferred.
  • Have deep, hands-on experience architecting and operating production workloads on AWS.
  • Experience with GCP or Azure is a plus.
  • Demonstrate strong command of infrastructure as code, especially Terraform.
  • Have experience with containers and orchestration, including Docker, Kubernetes or EKS, and ECS.
  • Have experience with CI/CD.
  • Show a record of improving reliability, security posture, and cloud cost efficiency at scale.
  • Have experience in regulated environments such as HIPAA, SOC 2, HITRUST, PCI, or similar.
  • Communicate clearly and influence both executives and engineers.
  • Healthcare or health tech experience, including systems handling PHI, is preferred.
  • Experience leading cloud migrations, account or landing-zone redesigns, or platform consolidation after acquisitions is preferred.
  • Familiarity with AI/ML infrastructure, including GPU workloads, model hosting, and data pipelines, is preferred.
  • AWS Professional-level certifications or equivalent are preferred.

लाभ

  • Medical, dental, and vision plans.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Flexible paid time off.
  • 401(k) plan with company match.
  • Life insurance.
  • Pet insurance.
  • Remote work flexibility.
  • High ownership of the cloud platform.
  • Opportunity to build the cloud engineering organization and its culture.

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