Support TechOp Solutions International’s government client by handling calls, researching inquiries, escalating cases, and documenting activity in government systems.
Support TechOp Solutions International’s government clients by handling calls, researching information, and escalating cases. Document interactions accurately across telephony, CRM, and government systems.
Support TechOp Solutions International’s government client by handling calls, researching inquiries, escalating issues, and preparing accurate reports. Use multiple systems to document information and provide professional service.
Provide customer service support for a government client through call handling, research, documentation, and professionally prepared reports.
Manage end-to-end recruiting for TechOp Solutions International’s federal staffing and contact center programs. Responsibilities include candidate sourcing, offer coordination, security processing, and ATS pipeline reporting.
