S3 Shared Service Solutions, LLC is a credit union service organization (CUSO) that provides operational support to credit unions. Its work spans member service inquiries, loan management, and compliance support, helping credit unions manage day-to-day services for their members. The company operates in the finance and banking sectors, serving other organizations on a business-to-business basis.
Business Intelligence Analyst
Build dashboards, data models, and analytics for S3 Shared Service Solutions, a credit union services organization. Help teams make informed decisions and improve experiences for members and employees.
Opis
- Equip S3 business teams with useful data and analytics through company systems and tools.
- Help teams make decisions based on data.
- Partner with the Business Intelligence & Transformation team to improve member and employee experiences.
- Turn business requirements into clear reports, dashboards, and other visualizations.
- Use business intelligence tools to deliver data and analysis.
- Prepare requirements, job aids, and transition plans for end users.
- Write process summaries for internal department deployments.
- Build data models and queries using S3 core systems.
- Train end users and provide ongoing support.
- Maintain existing dashboards and applications.
- Collaborate with colleagues across the team.
- Take on additional job-related projects and duties as assigned by management.
Zahteve
- A bachelor’s degree in data or technology is preferred; alternatively, five years of data or technology work experience.
- Proficiency with Microsoft Office, including Word, Excel, Power Platform, and SharePoint.
- Ability to manage and prioritize several varied workstreams and tasks.
- Strong analytical and problem-solving skills.
- Ability to resolve issues quickly.
- Clear communication skills across all levels of the organization.
- Ability to work independently with minimal supervision.
- Effective verbal and written communication.
- Ability to understand materials and follow instructions.
- Ability to analyze and calculate information.
- Sound problem-solving and critical-thinking skills.
- Good judgment, reasoning, and resourcefulness in resolving routine problems.
- Ability to organize work, manage multiple tasks, and set priorities.
- Ability to motivate, lead, influence, and collaborate with internal and external partners.
- Strong customer service skills.
- Project planning and execution skills.
- Ability to handle confidential and sensitive information.
- Ability to perform basic mathematical calculations.
- Ability to sit for extended periods and perform repetitive keyboard and hand movements.
- Ability to speak coherently.
- Ability to meet frequent short deadlines in a high-stress work environment.
Ugodnosti
- Group medical, dental, and vision insurance.
- Generous paid time off.
- Up to 11 paid holidays per year.
- 401(k) with employer match and discretionary contribution.
- Employee referral program.
- Wellness programs.
- Peer recognition program.
- Training programs to support learning and development.