S3 Shared Service Solutions, LLC este o organizație de servicii pentru uniuni de credit (CUSO), care oferă sprijin operațional acestora. Activitatea sa cuprinde gestionarea solicitărilor membrilor, administrarea împrumuturilor și asistența în materie de conformitate, ajutând uniunile de credit să gestioneze serviciile de zi cu zi pentru membrii lor. Compania activează în sectoarele financiar și bancar și furnizează servicii altor organizații în relații între companii.
Business Intelligence Analyst
Build dashboards, data models, and analytics for S3 Shared Service Solutions, a credit union services organization. Help teams make informed decisions and improve experiences for members and employees.
Descriere
- Equip S3 business teams with useful data and analytics through company systems and tools.
- Help teams make decisions based on data.
- Partner with the Business Intelligence & Transformation team to improve member and employee experiences.
- Turn business requirements into clear reports, dashboards, and other visualizations.
- Use business intelligence tools to deliver data and analysis.
- Prepare requirements, job aids, and transition plans for end users.
- Write process summaries for internal department deployments.
- Build data models and queries using S3 core systems.
- Train end users and provide ongoing support.
- Maintain existing dashboards and applications.
- Collaborate with colleagues across the team.
- Take on additional job-related projects and duties as assigned by management.
Cerințe
- A bachelor’s degree in data or technology is preferred; alternatively, five years of data or technology work experience.
- Proficiency with Microsoft Office, including Word, Excel, Power Platform, and SharePoint.
- Ability to manage and prioritize several varied workstreams and tasks.
- Strong analytical and problem-solving skills.
- Ability to resolve issues quickly.
- Clear communication skills across all levels of the organization.
- Ability to work independently with minimal supervision.
- Effective verbal and written communication.
- Ability to understand materials and follow instructions.
- Ability to analyze and calculate information.
- Sound problem-solving and critical-thinking skills.
- Good judgment, reasoning, and resourcefulness in resolving routine problems.
- Ability to organize work, manage multiple tasks, and set priorities.
- Ability to motivate, lead, influence, and collaborate with internal and external partners.
- Strong customer service skills.
- Project planning and execution skills.
- Ability to handle confidential and sensitive information.
- Ability to perform basic mathematical calculations.
- Ability to sit for extended periods and perform repetitive keyboard and hand movements.
- Ability to speak coherently.
- Ability to meet frequent short deadlines in a high-stress work environment.
Beneficii
- Group medical, dental, and vision insurance.
- Generous paid time off.
- Up to 11 paid holidays per year.
- 401(k) with employer match and discretionary contribution.
- Employee referral program.
- Wellness programs.
- Peer recognition program.
- Training programs to support learning and development.