
Project-Based Customer Advocate – Hybrid Philippines
BoldrSupport customers for Boldr by resolving inquiries, documenting and escalating issues, and helping improve service quality and satisfaction.


Support customers for Boldr by resolving inquiries, documenting and escalating issues, and helping improve service quality and satisfaction.

Design and optimize Oracle- and PostgreSQL-backed databases for PenLink’s law-enforcement software platform. Improve schemas, queries, data quality, reliability, and performance for investigative applications.

Mid-level DBA supporting critical Azure SQL and SQL Server environments at Darede, a Brazilian cloud consultancy. The role covers 24/7 monitoring, incident response, performance, backups, and controlled production changes.

Design and optimize scalable, highly available Oracle MySQL database environments. Lead replication, disaster recovery, migration, and production troubleshooting for a long-term remote contract role.

Help improve Omilia’s production drive-thru Voice AI by analyzing operational data and strengthening NLU models, conversation flows, and LLM behavior.

Monitor payment transactions, investigate suspected fraud, and refine detection rules for Unzer’s European payments platform. Use transaction analysis, risk engines, and reporting to help protect merchants across channels.

Lead soccer newsgathering and content coordination for Paramount’s CBS Sports Golazo Network in Stamford. Manage breaking-news coverage, field crews, transmissions, rights clearances, and live or recorded production needs.

Malay linguist and copy editor translating, editing, and performing MTPE on global marketing, UI, product, support, informational, and legal content. Remote contract project with Welo Global in Japan.

Malay linguist and copy editor responsible for translating, editing, and post-editing machine-translated marketing, UI, product, and support content. Contributing remotely to Welo Global’s multilingual AI and localization programs.

Malay linguist and copy editor responsible for translating and refining marketing, UI, product, support, informational, and legal content for Welo Global’s multilingual AI and content solutions.