Digital Support Coordinator (Overnight)
Avery DennisonProvide overnight Tier 1 technical support for Avery Dennison’s labeling and digital identification solutions. Triage tickets, resolve client issues, and escalate complex cases.
Deschide
Floowi Inc este o companie de externalizare a talentelor care ajută agențiile aflate în creștere rapidă să își formeze echipe cu profesioniști din America Latină. Domeniile sale de interes includ roluri în marketing, design și produs, cu accent pe compatibilitatea culturală, comunicarea clară și plasarea eficientă a candidaților. Floowi oferă contracte flexibile și gestionează contractele clienților și salarizarea, oferind agențiilor o modalitate practică de a-și extinde echipele, menținând în același timp procesele de recrutare simplificate.
Email Infrastructure and Deliverability Specialist
Build and manage high-volume email sending systems for a customer database monetization company. Oversee deliverability, authentication, campaigns, and contact lists for daily volumes of 300,000–500,000 emails.
Descriere
- Build and configure email platforms and technical components for high-volume delivery.
- Maintain email authentication and sending infrastructure to support delivery and protect sender reputation.
- Operate a scalable sending program handling approximately 300,000–500,000 emails per day.
- Plan, run, and monitor bulk campaigns across new and legacy contact lists.
- Manage sending volumes and delivery performance.
- Track inbox placement, sender reputation, bounces, complaints, and other deliverability measures.
- Diagnose delivery problems and apply corrective measures.
- Optimize infrastructure and sending processes in response to campaign results and changing delivery needs.
- Review, segment, and manage contact lists using data quality, consent, and engagement criteria.
Cerințe
- Experience building email-sending infrastructure from the ground up and managing it over time.
- Experience running high-volume email campaigns, preferably at a scale of hundreds of thousands of emails per day.
- Strong technical knowledge of email deliverability, inbox placement, sender reputation, and authentication protocols such as SPF, DKIM, and DMARC.
- Practical experience configuring and managing bulk email platforms and the infrastructure needed to run them at scale.
- Experience tracking delivery metrics, resolving deliverability problems, and refining sending practices based on performance data.
- Experience managing new and legacy contact lists, including quality, segmentation, consent, bounces, and unsubscribes.
- Advanced English proficiency (C1 or higher).
Beneficii
- Remote-first work flexibility.
- Work from anywhere.
- Paid time off.
- Paid U.S. holidays.
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