All Hands and Hearts
All Hands and Hearts
All Hands and Hearts is a volunteer-powered disaster relief organization working with communities after natural disasters. Its teams support both immediate response and long-term recovery, including rebuilding schools and homes with an emphasis on safer, more resilient infrastructure. The organization’s work spans construction, logistics, and charitable relief, with volunteers helping communities recover from catastrophic events and prepare for future risks.

Senior Content and Communications Lead

Lead editorial, email, social, and rapid-response storytelling for All Hands and Hearts’ disaster recovery and education programs. Shape communications that share community impact with accuracy and dignity.

Сипаттама

  • Set content strategy in support of organizational priorities and fundraising.
  • Maintain messaging, talking points, and brand voice guidance across channels and teams.
  • Counsel communications leaders and program teams on campaign and announcement messaging.
  • Prepare key messages and statements for communications leadership.
  • Gather, write, and produce stories about programs, milestones, and community impact.
  • Keep a ready-to-use content pipeline for social media, email, the website, donor reports, and press.
  • Organize and tag the content library in Google Drive and on the website.
  • Apply brand voice, dignity, authenticity, and safeguarding standards.
  • Plan, write, and edit weekly blog posts and long-form stories led by community voices.
  • Manage the editorial calendar and pipeline of stories ready to publish.
  • Create content for the Annual Report, Giving Tuesday and year-end campaigns, impact newsletters, and donor stewardship series.
  • Adapt core stories for different channels.
  • Write, build, and send weekly newsletters and response emails using ActiveCampaign or a similar platform.
  • Plan email calendars, segment audiences, assess performance, and improve future sends.
  • Set content strategy and calendars for Instagram, Threads, Facebook, LinkedIn, X, YouTube, and TikTok.
  • Tailor copy and formatting to each platform and audience.
  • Coordinate content from visual and multimedia producers.
  • Track engagement and community conversations, responding or escalating when needed.
  • Edit b-roll footage and photos for social media.
  • Lead content across blog, email, website, and social channels during disaster activations.
  • Increase communications output quickly to meet fundraising and media needs.
  • Find and engage content creators working on the ground.
  • Collect timely information, stories, and materials from field teams.
  • Represent survivor, staff, and volunteer experiences accurately and with dignity.
  • Prepare creative briefs and guidance for field staff, volunteers, and external creatives.
  • Guide on-the-ground creators and program staff in storytelling and content capture.
  • Report to the Head of Communications.

Талаптар

  • Bachelor’s degree in communications, journalism, creative writing, or a related field preferred; equivalent professional experience is also considered.
  • At least five years of experience in writing, photography, videography, or multimedia storytelling.
  • Experience in nonprofit, humanitarian, or media settings is preferred.
  • Ability to create high-quality written and visual content under tight deadlines and in challenging environments.
  • Experience collecting stories directly from the field and shaping them into emotionally engaging, human-centered narratives.
  • Proficiency with WordPress/Gutenberg, ActiveCampaign or a similar email service provider, and major social platforms.
  • Familiarity with photography, videography, and multimedia editing tools such as Adobe Photoshop, Lightroom, Premiere Pro, and CapCut or similar.
  • Ability to produce, edit, and package visual stories for web and social platforms.
  • Experience using Canva, Adobe Creative Suite, Google Workspace, Slack, Zeck, and Notion.
  • Strong organization and flexibility, with the ability to handle competing priorities.
  • Ability to work within planned content schedules as well as fast-changing, unpredictable conditions.
  • Cross-cultural sensitivity and respectful engagement in diverse settings.
  • Comfort working in newsroom mode during disasters, including evenings and weekends.
  • Ability to use AI to support grammar, structure, ideation, and research without using it to draft content.
  • Availability for flexible, nontraditional hours during response periods.
  • Willingness to travel up to 25% of the time.
  • Willingness to live communally while on program.

Артықшылықтар

  • Flexible working hours.
  • Unlimited paid time off.
  • Opportunity to travel to a program.
  • Medical, vision, and dental insurance for U.S. employees.
  • Flexible Spending Account for U.S. employees.
  • 401(k) with safe harbor match for U.S. staff.
  • Travel to and from the program location.

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