Boehringer Ingelheim
Boehringer Ingelheim
Boehringer Ingelheim is a global, research-led pharmaceutical manufacturer headquartered in Germany and owned by the founding family. Its teams discover, develop, produce, and commercialize prescription medicines, biopharmaceuticals, vaccines, and animal health products. Research and development spans respiratory, cardiovascular, metabolic, oncology, immunology, and zoonotic disease areas, with a strong emphasis on biotechnology and collaborations with academic and biotech partners. The company operates across human pharmaceuticals and animal health, creating opportunities in a broad international healthcare and manufacturing organization.

University Customer Experience Intern – Winnersh Hybrid

Support customer engagement, data quality, Python development and learning initiatives during a university placement. Develop analytical, project-management and workplace skills at Boehringer Ingelheim, a global pharmaceutical company.

Description

  • Assist customer engagement projects for external-facing colleagues
  • Support account excellence, incentive schemes, tracking, reporting and omnichannel campaign analysis
  • Review and clean data, resolve data-quality tickets and maintain Data Lakehouse documentation
  • Help coordinate market research and non-trial activity processes
  • Contribute to Python application development through user-experience design, data transformation and coding
  • Support Learning & Development communications, learning pathways, intranet content, training curricula and evaluation reporting
  • Review and interpret internal and external information
  • Turn complex source material into clear, accessible materials
  • Propose ideas, tools and solutions for team testing and learning

Requirements

  • Studying social sciences, business, English, communications or a related degree, with a placement year remaining as part of the course
  • Applicants from other disciplines are welcome if they can demonstrate interest in organisational development, communications, data or people-focused topics
  • At least three A levels at ABB or an equivalent qualification
  • Eligible to work in the UK for the entire internship
  • Able to travel independently to the usual workplace and other sites when needed
  • Fluent written and spoken English
  • Comfortable using Microsoft Office and willing to learn new systems and technologies
  • Interest in organisational change, communications, digital engagement, data and analytics, or learning and development is desirable
  • Healthcare or pharmaceutical industry knowledge is desirable but not essential
  • Communicates clearly and professionally in writing and conversation
  • Works collaboratively, builds constructive relationships and contributes ideas proactively
  • Organises workloads, manages time effectively and meets agreed deadlines
  • Takes responsibility for learning, asks questions and responds positively to feedback
  • Adapts to shifting priorities and approaches work with curiosity and initiative
  • Uses AI appropriately to complete work
  • Maintains professional conduct and follows relevant policies, procedures, legal obligations, and health, safety and environmental requirements

Benefits

  • Paid 12-month internship
  • Meaningful work and genuine responsibilities from the outset
  • Structured placement plan with projects, milestones and learning objectives
  • Guidance from a manager, team and HR
  • Ongoing feedback and development discussions
  • Workshops, networking, career perspectives and exposure to multiple business areas
  • Access to coaching, mentoring and online learning resources, including Boehringer’s virtual University
  • Build professional confidence, workplace capabilities and an internal network

Related Jobs