MRSOOL | مرسول
MRSOOL | مرسول
201 – 500 Employees
ConsultingFood & BeverageTravel
MRSOOL | مرسول operates an on-demand delivery platform that connects customers, local businesses, and registered couriers. Its service lets users request items from shops, grocery stores, and restaurants, with courier communication, real-time order tracking, and flexible pricing through a bidding model. For businesses, MRSOOL supports the shift toward on-demand e-commerce by providing access to a broad customer base and delivery infrastructure.

Site Reliability Engineer II (India, Remote)

Site Reliability Engineer II responsible for strengthening infrastructure, deployment automation, monitoring, and reliability across MRSOOL’s MENA delivery platform. Supports scalable systems and continuous 24/7 application availability.

Description

  • Partner with development teams to build and operate scalable infrastructure
  • Create and maintain automated deployment and testing pipelines
  • Build and manage monitoring and alerting systems
  • Investigate and escalate production incidents to reduce downtime and improve service reliability
  • Advance infrastructure and operational processes for greater scale and efficiency
  • Take ownership of on-call rotations to support applications around the clock
  • Carry out routine infrastructure maintenance and upgrades
  • Strengthen security controls and support compliance with industry standards
  • Explain technical concepts clearly to technical and non-technical stakeholders
  • Guide and develop junior engineers through mentoring and coaching
  • Track developments in site reliability engineering and share relevant knowledge
  • Recommend organizational improvements and alternative approaches to strengthen team structure and execution

Requirements

  • Bachelor’s degree in computer engineering, computer science, or a related discipline
  • At least five years of experience in a comparable role, ideally supporting high-traffic, highly available systems
  • Proficiency in one or more programming languages, including Python, Ruby, Java, or Go
  • Strong knowledge of cloud infrastructure and technologies such as AWS, GCP, Azure, Kubernetes, and Docker
  • Demonstrated ability to troubleshoot complex issues and solve problems effectively
  • Hands-on experience with automation and configuration management tools such as Chef, Ansible, Puppet, or Terraform
  • Familiarity with monitoring and alerting platforms including Prometheus, Grafana, or Nagios
  • Strong written, verbal, and interpersonal communication skills
  • Ability to work through ambiguity, establish clear expectations, and perform effectively in a fast-moving environment
  • Solid understanding of computer science fundamentals, including distributed systems and networking
  • Experience or familiarity with operating, tuning, and optimizing databases and queries
  • Previous leadership or senior-level experience in site reliability engineering
  • Familiarity with backend technologies and frameworks
  • Experience influencing technical decisions and delivering organizational change

Benefits

  • Inclusive and diverse work environment
  • Remote working arrangement
  • Competitive compensation
  • Possible share options for eligible roles
  • Ongoing training opportunities
  • Annual budget for learning and development
  • High level of individual autonomy
  • Mentorship support
  • Ambitious objectives that encourage personal and company growth

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