Elephant Insurance is a U.S. personal insurance provider offering coverage for vehicles, homes, renters, pets, life and other needs. Customers can get quotes, manage policies and handle claims online or through the company’s mobile app. Its range of products includes auto, homeowners, renters, motorcycle, condo, umbrella, pet, life, recreational vehicle and watercraft insurance. The company operates in multiple U.S. states and hires across its insurance business.
Senior Product Business Analyst
At Elephant Insurance, lead discovery and translate insurance stakeholders’ needs into actionable IT requirements. Partner across delivery and review system quality after launch.
Description
- Build trusted relationships with stakeholders in Claims, Underwriting, Finance, Marketing, and Operations.
- Discover requirements through interviews with requestors, partner teams, and process participants.
- Apply AI tools to speed up drafting requirements, functional specifications, and user stories.
- Connect business and IT teams throughout project delivery.
- Coordinate communication, resolve open questions, and maintain delivery momentum.
- Review dashboards, reports, and system outputs after releases to ensure quality.
- Escalate when delivered features fail to work as intended.
- Monitor active workstreams and proactively share project updates.
- Surface edge cases early to help avoid costly rework.
- Coach BA II colleagues on clear requirements, stakeholder communication, and post-launch accountability.
Requirements
- Bachelor’s degree in business, information systems, finance, or a related discipline.
- 2–5 years of experience in business analysis, IT project delivery, product operations, or a related field.
- Able to lead requirements discovery independently on complex projects involving multiple stakeholders.
- Demonstrated ability to write precise functional specifications that IT teams can implement accurately on the first attempt.
- Experience managing collaboration between business and IT across a complete project lifecycle.
- Able to assess post-launch reports, spot anomalies, investigate likely root causes, and communicate findings that prompt action.
- Comfortable using AI tools in a professional setting.
- Strong written and verbal communication skills.
- Eligible to work in the United States without current or future sponsorship.
- A dedicated home workspace without background noise or distractions during business hours.
- Reliable high-speed broadband service of at least 10 megabytes.
- Access to a direct Ethernet connection if Wi-Fi is inadequate.
- Able to use a computer throughout a full workday.
- Able to type on a keyboard.
- Able to sit at a desk throughout a full workday.
Benefits
- 22 days of paid time off annually, increasing by one additional day each year.
- 401(k) matching contributions.
- Health savings account option and a choice of three medical plans.
- Dental, vision, legal, and disability coverage.
- Gym membership reimbursement.
- Reimbursement for athletic events.
- Local discounts at participating restaurants, gyms, and other businesses.
- Remote work eligibility in approved Elephant states.
- A dedicated workspace is required for working from home.
- High-speed broadband service is required.
- Ethernet access is needed if Wi-Fi is inadequate.