The Mosaic Company
The Mosaic Company
The Mosaic Company produces and distributes potash and phosphate products used in fertilizers and crop nutrition. Its operations across North and South America support farmers seeking to improve soil health, nourish crops, and increase agricultural productivity. The company also emphasizes responsible mining and sustainability as it develops solutions for global food production and creates value for stakeholders.

Senior IT Technical Analyst – Hybrid in Riverview, FL

The Mosaic Company is seeking a Senior IT Technical Analyst to design and support global Cisco voice, data, and security networks. The role provides Tier 2 and Tier 3 operations support, monitoring, and capacity planning.

Description

  • Support network security design, audits, reviews, and remediation with the Global Security Team
  • Monitor and forecast global network performance to inform capacity planning
  • Design and implement global voice and data networks in a Cisco IP environment
  • Define network and IP telephony requirements
  • Provide Tier 2 and Tier 3 support while mentoring the Global Network Operations Team
  • Deploy varied architecture solutions in production according to professional standards and company procedures
  • Lead the development and rollout of proactive IP network monitoring and alerting tools
  • Maintain global network tools and technologies under approved processes and strict change management
  • Deliver 24/7 production support
  • Document essential network components
  • Design and support monitoring for internet and inbound/outbound data circuits
  • Follow applicable best practices and established security policies

Requirements

  • Associate degree in a related field required
  • At least 5 years of operations management experience
  • At least 5 years of IT infrastructure experience
  • At least 5 years of Cisco networking experience
  • Cisco Certified Network Associate (CCNA) certification preferred
  • Cisco Certified Network Professional (CCNP) certification preferred

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