Lightspeed Commerce is a SaaS company developing cloud-based point-of-sale and payments technology for retailers, restaurants, golf businesses, and wholesalers. Its platform brings together omnichannel sales, inventory management, eCommerce, payments and reconciliation, workforce and payroll tools, analytics including Lightspeed AI, hardware integrations, business funding, and wholesale capabilities through NuORDER. The company focuses on scalable, configurable systems for multi-location businesses and supports approximately 150,000 customer locations worldwide. Roles at Lightspeed Commerce contribute to products that connect in-person and online commerce across a range of business sectors.
Senior Growth Marketing Data Analytics Lead
Lead marketing data analysis at Lightspeed, an all-in-one commerce platform. Build reports and dashboards and deliver insights that support lead generation.
Description
- Develop reports and dashboards to assess marketing performance and programs across the customer journey.
- Deliver weekly and monthly updates on leads, conversion rates, web traffic, and content engagement.
- Turn complex marketing questions into focused analyses and actionable insights.
- Improve data quality, completeness, compliance, and reliability across Google Analytics, Salesforce, and other systems.
- Refine existing workflows and partner with Marketing to build processes that enable automation.
- Work with RevOps, Corporate Data, and partner teams to uphold consistent, reliable data.
- Contribute as a senior member of a three-person analytics team.
- Coach junior colleagues as they build technical skills and business understanding.
Requirements
- Advanced SQL skills.
- Experience with BigQuery and Google Cloud Platform is an asset.
- Business acumen and the ability to translate business needs into data requirements.
- Advanced knowledge of Looker or another business intelligence tool, such as Tableau or Power BI.
- Strong data analytics expertise.
- Experience with Google Analytics or other web analytics tools.
- Knowledge of conversion rates, web metrics, and other marketing measures.
- Strong interest in implementing AI solutions.
- Experience with Python, R, or another programming language is an asset.
- Digital marketing experience or close collaboration with digital marketing teams is an asset.
- Data engineering experience is an asset.
- A/B testing experience is an asset.
- Ability to quickly understand business context and challenges.
- Willingness to learn new data systems.
- Ability to follow directions and communicate challenges clearly.
- Ability to work independently.
- Strong commitment to data accuracy and integrity.
- Self-directed, motivated, and detail-oriented approach.
- Comfort working in a fast-changing environment with ambiguity and complexity.
- Strong analytical and organizational skills.
- Fluency in English for work is required.
Benefits
- Flexible work environment.
- A culture that recognizes performance.
- Opportunities to make an impact and grow professionally.
- Career-shaping opportunities.
- Flexible paid time off and remote work policies.
- Stock options.
- Retirement plan contributions.
- Training opportunities.
- Health and wellness allowance.
- Volunteer time off.
- Employee interest groups and sponsored sports teams.
- Computer purchase program for a personal MacBook.
- Enhanced parental leave.
- Ongoing learning opportunities.
- International mobility.
- Accommodations available upon request for candidates with disabilities.