IT Operations Manager, Remote (US)
NetomiLead IT operations for Netomi’s remote-first AI platform, scaling secure systems and employee support. Oversee global tools, access, audits, vendors, and automation.
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Milliman is an independent global actuarial and consulting firm serving the insurance, healthcare, retirement, employee benefits, risk management, and financial services sectors. Founded in 1947, the company brings together actuarial expertise, data science, clinical knowledge, and software engineering to develop consulting, modeling, technology, and advisory solutions. Its multidisciplinary teams help public- and private-sector organizations evaluate healthcare costs, manage market and climate risk, design programs, and make informed decisions in complex financial and operational environments.
Senior Cybersecurity Operations Manager at Milliman (Remote, US)
Lead Milliman’s global security operations, risk controls, and incident response. Manage security analysts, engineers, platforms, and cross-functional initiatives.
Description
- Direct the delivery and ongoing improvement of Milliman’s global security operations.
- Manage analysts and engineers responsible for threat monitoring, detection, investigation, containment, remediation, incident response, and triage.
- Maintain incident response standards and plan and run tabletop exercises.
- Oversee the operation and lifecycle of SIEM, EDR, security scanning, firewall, secure web gateway, and related security technologies.
- Set operating procedures, escalation paths, on-call expectations, and service levels.
- Help prepare materials for internal and external security audits.
- Build dashboards, performance and risk indicators, and executive reports.
- Work with infrastructure, cloud, identity, network, endpoint, application, and privacy teams to strengthen security controls.
- Lead security projects and cross-functional initiatives.
- Manage team performance, workforce planning, annual reviews, professional development, operational metrics, technology lifecycles, and security initiative delivery.
- Report to the Chief Information Security Officer (CISO).
Requirements
- At least eight years of business experience in information security.
- Working knowledge of auditing, policy, database and firewall security, risk analysis, identity and access management, and web services.
- Experience supervising staff and supporting professional development in information security.
- Experience working across geographically distributed offices in a global organization.
- Ability to interpret information security data and processes to identify potential compliance issues.
- Knowledge of security and control frameworks including ISO 27001/27002, the NIST Cybersecurity Framework, NIST SP 800-53, HIPAA, and HITRUST.
- Must be legally authorized to work in the United States without current or future immigration support or sponsorship.
Benefits
- Medical, dental, and vision coverage for employees, dependents, and domestic partners.
- Employee Assistance Program (EAP).
- 401(k) plan with company matching and profit-sharing contributions.
- Discretionary bonus program.
- Flexible Spending Accounts (FSA).
- Paid time off (PTO); full-time employees accrue 15 days per year.
- At least 10 paid holidays per year.
- Family-building benefits, including adoption and fertility assistance.
- 11 weeks of paid parental leave for eligible employees.
- Life insurance and AD&D, with 100% of premiums covered by Milliman.
- Fully paid short-term and long-term disability coverage.
- Remote work arrangement.
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