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Truist is a financial services company serving customers through branch banking, commercial banking, corporate and institutional banking, mortgage lending, and consumer lending. Its work spans the needs of individuals, businesses, and institutions, with a stated focus on care, diversity, inclusion, and community impact. Truist offers career opportunities across its banking and finance operations and highlights employee development, workplace equity, and resources that support wellbeing.
Senior Associate Software Engineer, Cloud Governance and Enablement — Charlotte Onsite
Govern Truist’s AWS and Azure cloud services through ServiceNow automation. Build secure onboarding workflows, integrations, and governance capabilities for enterprise technology teams.
Description
- Support enterprise cloud service adoption, governance, and enablement
- Administer and improve cloud onboarding, governance, and workflow solutions
- Increase operational efficiency and simplify cloud adoption
- Maintain compliance with enterprise policies, standards, and security requirements
- Assess technical and operational challenges and evaluate associated risks
- Create scalable solutions and propose process improvements
- Work with cloud engineering, architecture, cybersecurity, risk, and application teams
- Design, develop, test, and maintain software components and services
- Deliver features and enhancements according to established coding standards and architectural patterns
- Produce maintainable code and contribute to peer reviews
- Coordinate with cross-functional technical teams to deliver solutions on schedule
- Investigate, debug, and resolve software defects and production incidents
- Contribute across requirements refinement, design, development, testing, deployment, and support
- Use secure coding practices, testing approaches, and documentation standards
- Apply frameworks, tools, and technologies across AWS and Azure environments
Requirements
- Bachelor’s degree plus 3 years of experience, or equivalent education, software engineering training, or relevant work experience
- Extensive knowledge of information systems, including the ability to identify, apply, and implement IT best practices
- Understanding of core business processes and competitive strategies related to the IT function
- Fluency in English
- Must not require employer sponsorship for work visa status or employment authorization
- Experience supporting enterprise cloud governance, enablement, onboarding, or cloud operations functions
- At least 3 years of experience developing and administering ServiceNow solutions, workflows, and integrations for technology operations and cloud services
- Proficiency with ServiceNow development, including JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and platform automation
- Experience with ServiceNow modules such as Request Management, Service Catalog, CMDB, Knowledge Management, Change Management, and workflow automation
- Experience using REST and SOAP APIs, Integration Hub, system integrations, and automation for cloud onboarding and governance
- Familiarity with AWS and Azure cloud services, account provisioning, operational processes, and governance requirements
- Experience in Agile and DevOps environments and on cross-functional technology initiatives
- Strong analytical, problem-solving, and process improvement abilities, including assessment of risks, dependencies, and operational effects
- Strong communication and stakeholder management skills, with experience working across cloud engineering, architecture, cybersecurity, risk, and application teams
- Certified Application Developer (CAD) certification
- ServiceNow Certified System Administrator (CSA) certification preferred; other ServiceNow or cloud certifications are advantageous
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-advantaged savings accounts
- 401(k) plan
- At least 10 vacation days during the first year, prorated
- 10 sick days, prorated
- Paid holidays
- Defined benefit pension plan, depending on position and division
- Restricted stock units, depending on position and division
- Deferred compensation plan, depending on position and division
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