American Express
American Express
American Express is a global financial services company operating across banking, finance, and B2B payments. Its business includes consumer, business, and corporate credit cards; payment and merchant services; savings accounts, certificates of deposit, and personal loans; as well as rewards, travel programs, corporate payment solutions, financial education, security services, and cardmember and merchant support.

Senior Analyst, Content and Creative Strategy — American Express, New York Hybrid

Support paid media creative execution for American Express consumer marketing campaigns. Coordinate assets, approvals, agencies, documentation, and launch readiness across teams.

Description

  • Support paid media creative execution for U.S. Consumer Marketing campaigns from briefing through review, handoff, and launch.
  • Maintain timelines, trackers, status updates, deliverable inventories, approval records, and campaign documentation.
  • Prepare materials for internal reviews, legal and compliance approvals, partner handoffs, and campaign launch readiness.
  • Organize creative assets and verify alignment with approved inputs, required disclosures, channel requirements, and campaign documentation.
  • Coordinate with marketing, media, product, legal, compliance, analytics, and agency partners on questions, approvals, dependencies, and next steps.
  • Help manage internal and external creative agencies by coordinating priorities, timelines, deliverables, and feedback.
  • Organize meeting materials, action logs, recap documents, templates, calendars, shared repositories, and leadership-ready status updates.
  • Track creative testing inputs, performance updates, learning logs, and optimization follow-ups across paid media channels.
  • Use approved tools, including AI-enabled platforms, for research synthesis, reporting, content organization, first drafts, and repeatable workflows.

Requirements

  • Bachelor’s degree preferred.
  • 1–3 years of experience in marketing, project management, operations, production, digital media, or an agency environment.
  • Strong organizational skills, attention to detail, and reliable follow-through.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Comfort collaborating across multiple teams and stakeholder groups.
  • Proficiency with PowerPoint and Excel.
  • Familiarity with paid media channels, creative production, asset management, review documentation, or quality-control processes preferred.
  • Interest in emerging marketing technologies, AI tools, and more efficient ways of working preferred.
  • Employment eligibility to work with American Express in the United States is required; visa sponsorship will not be pursued for these positions.

Benefits

  • Competitive base salary.
  • Bonus incentives.
  • 6% company match on the retirement savings plan.
  • Free financial coaching and financial well-being support.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business need.
  • More than 20 weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy.
  • Free access to global onsite wellness centers staffed by nurses and doctors, depending on location.
  • Free and confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.

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