coox GmbH
coox GmbH
11 – 50 Employees
eCommerceRetail
coox GmbH is a German e-commerce and retail company focused on space-saving, reusable kitchenware. Its online store offers foldable food containers, collapsible silicone bakeware under the WUNDERFORM brand, springform and quiche pans, muffin and Gugelhupf molds, and practical accessories such as bowls, baking sheets, spatulas, and lids. Alongside its direct-to-consumer shopping experience, coox GmbH publishes recipe content and presents product sets designed for everyday cooking and baking in kitchens where storage space matters.

Sales Operations Manager (Hybrid, Germany)

Manage B2B sales processes, customer orders, KPIs, and ERP/CRM workflows in a hybrid Sales Operations role with coox, a German startup creating kitchen and baking products.

Description

  • Oversee and improve B2B sales processes to keep daily operations running smoothly
  • Coordinate customer orders with logistics providers and freight forwarders
  • Manage ordering workflows, product availability, and operational communication with retail partners
  • Evaluate sales KPIs and turn findings into targeted performance improvements
  • Maintain master data and advance sales workflows across CRM and ERP systems
  • Collaborate with Sales, Marketing, Operations, and Finance

Requirements

  • Commercial training or an equivalent qualification
  • Several years of experience in Sales, Sales Operations, or B2B inside sales, preferably within FMCG or consumer products
  • Strong knowledge of sales processes and order fulfillment, with confident communication skills for working with retail partners
  • Demonstrated ability to analyze KPIs systematically and translate insights into operational actions
  • Very good German and solid written English skills
  • Experience with inventory management or ERP systems
  • Independent, dependable, and solution-focused working style
  • Fluent written and spoken German

Benefits

  • Join a highly motivated team with a strong flow of ideas
  • Work in a flat hierarchy with rapid decision-making
  • Enjoy a rooftop terrace, regular barbecues, and homemade cake
  • Build skills quickly through close cross-functional collaboration
  • Work in Wuppertal’s Luisenviertel, surrounded by cafés and shopping options
  • Receive membership at the fitness studio in the building

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