Hewlett Packard Enterprise develops enterprise technology for organizations running hybrid cloud and AI-driven operations. Its portfolio spans HPE ProLiant servers and HPE Cray high-performance computing, HPE Alletra storage, HPE Aruba networking, AI platforms and turnkey AI factories, and GreenLake as-a-service solutions. HPE also provides security capabilities such as Zero Trust and SASE, alongside professional, advisory, and support services that help large organizations modernize infrastructure, manage data-center environments, and deploy AI at scale.
Sales Operations Analyst – United States Remote | Hewlett Packard Enterprise
Support sales forecasting, analytics, revenue planning, and operational tools for Hewlett Packard Enterprise’s edge-to-cloud technology business. Partner with US channel teams and Federal customers to improve sales operations and reporting.
Description
- Develop and use processes and tools across the sales lifecycle
- Manage pricing, orders, invoicing, opportunity assessment, field inventory, pipeline analytics, and forecasting
- Analyze order pipelines, bookings, revenue forecasts, revenue reports, sales productivity, and goal attainment
- Maintain and improve sales force automation, product and service costing, and margin management tools
- Build processes and tools for forecasting, analytics, metrics, order management, and operational support for US channel partners
- Advise senior business leaders on relevant analytics, metrics, and business outcomes
- Apply sales operations frameworks, forecasts, and budgets to address resource and customer requirements
- Strengthen relationships with internal and external partners and clients for quality audits and quality management
- Provide subject-matter expertise and quality leadership on cross-organizational projects and initiatives
- Introduce innovation and new technologies into sales operations tools and activities
- Work with sales teams and US channel partners to provide resources, knowledge, forecasts, and reporting to supply chain and demand planning teams
- Guide process improvements and policy development
- Represent the organization with external customers and clients
- Mentor and support less experienced employees as needed
Requirements
- At least five years of experience in business operations or a comparable business function
- At least three years of experience in an enterprise technology environment
- Previous experience with SFDC and Oracle
- Proficiency with Microsoft Office, including Excel, PowerPoint, and Word
- Advanced Excel skills
- Experience with data and financial analytics
- Ability to communicate and build relationships across the business and with external customers
- Ability to work independently in a fast-paced environment
- AI experience preferred
- Experience working with external customers preferred
- Adaptability in changing business conditions
- Experience working with and engaging senior sales management
- Experience serving as a subject-matter expert or team lead
- Bachelor’s or master’s degree, or equivalent professional experience
- Experience designing and implementing process and tool management and improvement frameworks
- Excellent analytical, statistical, and problem-solving abilities
- Strong knowledge of sales operations practices and process design
- Experience assessing forecasting and planning methodologies
- Excellent written and verbal communication skills
- Ability to present sales operations architectures, plans, proposals, and results and negotiate options with senior management
- US citizenship required to support a Federal customer
Benefits
- Comprehensive health and wellbeing benefits for physical, financial, and emotional wellness
- Personal and professional development programs
- Opportunities for career advancement
- Flexible support for managing work and personal needs
- Remote teleworker work arrangement
- Hybrid work may be available near an HPE site
- Benefits information available for US employees